Job Information
AAA WISCONSIN Travel Tech Support Analyst in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: It\'s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Temporary contract position for 3 months with a possibility of extension. Full-time schedule, Monday-Friday 8:00am-5:00pm ET with flexibility. This position can be worked remotely, but candidates near our corporate offices may be asked to attend trainings, meetings, or other onsite activities as specified by leadership. Job Title: Temporary Travel Tech Support Analyst Reports to: Travel Technology Support Manager What you will do: This temporary position provides first-level liaison assistance between travel users and system technicians and/or other business areas.Serves as a team member on projects to include formulating, coordinating, controlling, monitoring, and reporting on project development efforts. Systems & Application Management Identifies field automation processing and operational requirements for intranet/internet applications Documents, enhances, updates, and audits department and field automated systems as required Modifies systems in response to department needs Audits output to ensure integrity and accuracy of data Technical Analysis & Problem Resolution Provides technical and analytical guidance to project team staff to ensure innovative and effective recommendations and problem resolution Assists with problem resolution and supports ongoing system utilization Training & User Support Assists in training field travel users on hardware, APOLLO applications, AXIS, Travelport Cruise software, websites, and online manuals Conducts presentations as needed Assists in coordinating the development and distribution of user training materials for internally developed travel systems and applications Technology Deployment & Implementation Assists with deployment of technology (application software, hardware, etc.) in field locations and administration Provides support for installation of PC hardware and application software in field or administrative locations Operational... For full info follow application link. As an equal opportunity employer, ACG is committed to providing equal opportunity in all employment practices, including but not limited to: selection, hiring, assignment, re-assignment, promotion, transfer, compensation, evaluation, benefits, training and development, discipline and termination. The company prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, gender, sexual preference/orientation, marital status, pregnancy, childbirth or related medical conditions, age, disability or handicap, citizenship status, service member status, genetic information, or any other category protected by federal, state, or local law. Violation of this policy may result in disciplinary action including termination of employment. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/966CB053AECD41E9