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Techtronic Industries North America, Inc. Solution Delivery Lead Analyst – Supply Chain in Milwaukee, Wisconsin

Job Description:

Solution Delivery Lead Analyst – Supply Chain

The Solution Delivery Lead Analyst – Supply Chain is responsible for leading the analysis, design, and delivery of technology solutions that support critical supply chain business processes. This role partners closely with business stakeholders and IT delivery teams to ensure solutions are welldefined, aligned to business priorities, and successfully delivered.

The Lead Analyst operates with a high degree of independence across assigned initiatives, owning requirements, solution design inputs, testing coordination, and delivery execution. This role serves as a senior individual contributor and may mentor other analysts but does not set enterprisewide standards or architectural direction.

**Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position.

Job Requirements:

  • ABachelor’s degree in Computer Scienceor similar field, and/or an equivalent technical degree with four years’ experience.

  • 5+ years ERP experience (Full cycle implementation a plus)

  • Work experience in a manufacturing or distribution industry. Preferably alignment to the supply chain and demand planning teams

  • Results oriented collaborative team player with a keen ability to demystify and streamline processes

  • Experience in manufacturing industry is preferable

  • Experience in program governance and both waterfall and agile methodologies anddemonstratedability manage large, complex projects

  • Strong business partner whois able toquickly learn business processes and provide strategic insight and guidance.

  • Demonstrated ability to build multi-year roadmaps aligned to business priorities

Years Experience

  • 5+ years of relevant work experience

  • 2+yearsof experience working on WMS, ERP, CRM, BI & other business applications

Key Focus Areas

  • Supply Planning

  • Demand Planning

  • Product Data Management

  • Supply Chain Analytics & Reporting

Core Responsibilities

Solution Delivery & Execution

  • Leadendtoendsolution delivery for small to large initiatives across supply chain systems, from intake through deployment and stabilization.

  • Ownrequirementselicitation, functional design documentation, and coordination through build, test, and release phases.

  • Partner withSupply Chain Business Partners,and Productand Platform Owners to ensure requirements are clearlyunderstoodand solutions are delivered as intended.

  • Support solution configuration, testing, and validation activities as part of the delivery lifecycle.

Business Partnership

  • Act as a trusted IT partner to supply chain business stakeholders by translating business needs into clear, actionable functional requirements.

  • Facilitate discussions to clarify scope, urgency, and alignment to business priorities.

  • Collaborate with business owners to support business case development and value articulation for incoming requests.

  • Communicate solution status, risks, and decisions clearly to stakeholders at multiple levels of the organization.

Requirements & Analysis

  • Elicit and document requirements using interviews, workshops, process reviews, use cases, and workflow analysis.

  • Analyze and reconcile inputs from multiple stakeholders, distinguishing stated requests from underlying business needs.

  • Translate business requirements into functional specifications aligned with established architecture standards.

  • Maintain traceability of requirements, decisions, and impacts throughout the delivery lifecycle.

Testing & Deployment

  • Lead functional testing activities, including test case development, execution coordination, and defect triage.

  • Partnerswith business users tovalidatesolutions meet functional expectations and operational needs.

  • Support cutover planning andpostdeploymentstabilization efforts.

Continuous Improvement

  • Identifyopportunities to improve business processes, data quality, and system usage within supported domains.

  • Contribute to documentation of standards, procedures, and best practices within Solution Delivery.

  • Stay current on supply chain technology trends and platform capabilities relevant to supported systems.

Qualifications & Experience

Required

  • Bachelor’s degree in IT, Supply Chain, Business, or related field — or equivalent practical experience.

  • 7+ years of relevant experience in business analysis or IT solution delivery.

  • Handson experience with enterprise platforms such as ERP, WMS, CRM, BI , and related business applications.

  • Strong analytical,problemsolving, and communication skills.

  • Ability to apply emotional intelligence to navigate and communicate effectively in crucial orhighimpactconversations.

  • Proven experience leading requirements and delivery efforts across waterfall and agile methodologies.

  • Strong SQL and data analysis skills.

Preferred

  • Experience supporting supply chain or manufacturing environments.

  • Exposure to Oracle, Power BI, Azure/Microsoft cloud technologies, or similar enterprise platforms.

  • Experience mentoring junior analysts or supporting team development.

Milwaukee Tool is an equal opportunity employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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