Job Information
BLUE SHIELD OF CALIFORNIA Senior Principal Systems Solutioning in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Your Role The Director, Solutioning & Configuration provides strategic leadership for Facets solution design, configuration governance, and operational scalability. This role builds internal SME capabilities, accelerates product and customer onboarding, and drives process, quality, and performance improvements through standard, automation, and AI-enabled tools to support enterprise growth and cost efficiently. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Knowledge and Experience Bachelor\'s degree or equivalent experience in Computer Science Information Systems, Healthcare Administration, Business, or related field. 12+ years of progressive experience in health care payer systems, with deep expertise in Facets solutioning and configuration. Strong understanding of core health plan operations, including enrollment, benefits, claims, billing, provider, and utilization management. Experience supporting multiple lines of businesses, including Commercial, Medicare, and Medicaid. Hands-on experience establishing solution governance, design standards, and configuration quality controls. Experience leveraging automation and AI-enabled tools to improve configuration accuracy, speed, and quality. Strong financial acumen with demonstrated ability to manage and reduce delivery costs. Excellent communication skills with the ability to translate complex technical solutions into clear business insights. Proven change leadership and stakeholder management skills across business, IT, and operations. Innovation mindset is critical. External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/06565473B6254EC7