Job Information
Robert Half Customer Service Representative in Milwaukee, Wisconsin
Description 1. On-going business customer advocate monitoring product quality, delivery, customer complaints, issues and opportunities.
Respond timely to all customer calls, emails, phone calls.
Review, research, and enter new purchase orders as they are received.
Manage web data in conjunction with the Accounts Receivable team.
Support the plants and the sales team with various requests related to sales reports and web support.
Create and track RMA’s for quality issues.
Assist Accounts Receivable with the creation credit memos.
Assist in the completion of the annual Customer Service Satisfaction Survey.
Proactively contact customers regarding issuance of purchase orders and follow-up on all delinquent purchase orders.
Pursue payments for overdue invoices.
Provide backup support by filling in when team members are out of the office.
Assist with monthly inventory counts and entering inventory as needed.
Assist in monitoring stock and submitting material requisitions for inventory received from sister sites and outside vendors. Requirements Call Center Customer Service, Customer Service, Order Entry, Answering Inbound Calls, Inbound Outbound Calls TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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