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What We Need:

Brady Corporation is seeking a Credit & Dispute Analyst to join the team. This position is responsible for three primary activities: 1) Manage the fraud block and research/analyze fraud trends; 2) Research, analyze and resolve customer deductions/disputes; and 3) Perform credit reviews and manage the credit order block. This position works closely with Customer Service, Sales Operations, Channel, Cash Applications, and Collections.

What You'll Be Doing:

• Manage the fraud block and research/analyze fraud trends

• Review orders that go on block as potential fraud

• Issue credit memos for bank chargebacks

• Provide timely assistance on order inquiries

• Manage the fraud blocks and detection controls that are in place

• Research and analyze fraud trends and provide recommendations for process changes and/or new controls as necessary

• Resolve customer deductions and disputes

• Perform all steps required to research and resolve assigned disputes/deductions

• Issue credit memos and chargebacks upon resolution of disputes, as required

• Perform root-cause analysis on disputes and take corrective action

• Perform credit reviews and manage the credit order block

• Review orders that go on block for credit review

• Prepare credit analysis for new customers and existing customers that require an increased limit and/or upon expiration

• Follow up with collectors on past due balances causing orders to go on hold

• Analyze and root cause reasons orders go on credit block to reduce volume

• Within all activities, ensure all C&C and Customer Service related policies/procedures are followed and assist with process improvement projects and standard workflow documentation as needed.

  What You Will Need To Be Successful:

• Bachelor’s degree in accounting, finance, or related business field or 3-5 years of experience in collections/AR, customer service, and/or accounts payable.

• Analytical and problem-solving skills.

• Excellent verbal and written communication skills.

• Initial level experience in Microsoft Excel.

• Strong organizational and time-management skills; attention to detail.

• Customer service and/or Credit & Collections experience preferred.

• SAP, Pega, and/or Get Paid experience are a plus.

  #LI-YX1

  About Us: Who we are:Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com. Why work at Brady:A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

  Our Benefits:

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision

• Generous 401(k) with company match

• Paid time off and holidays

• Opportunity to participate in incentive programs for all full-time employees

• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance

• Education reimbursement opportunities

• Scholarship program for children of Brady employees

• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities

• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)

• Dress-for-your-day dress code

• Charitable contributions matched through Brady's Matching Gift program