Job Information
WISCONSIN DIAGNOSTIC LABORATORIES Client Services Representative II (Lab) in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Working in a department of a clinical laboratory where the primary goal is service, serves as a primary contact for external and internal customers by providing accurate and timely information and assists in obtaining technical problem resolution. ***** OTHER EXPERIENCE AND QUALIFICATIONS: 1. Associate degree in Laboratory Science, i.e., Medical Laboratory Technician with ASCP or AMT Certification within one year of date of hire and must be maintained; or 2. Bachelor\'s degree in a science field such as Applied Science, Biology, Chemistry, Microbiology, etc.; or 3. Associate degree (non-MLT) and successful work experience of minimum of six months (1,040 hours) in a healthcare environment, preferably in a clinical laboratory. 4. Demonstrated excellent customer service skills with clients, including physicians and staff. Important skills include maintaining a positive, patient, and helpful demeanor on the phone. Using professional language and correct grammar, speaking clearly and concisely when working with clients. ***** APPLICATION INSTRUCTIONS: Apply Online: www.wisconsindiagnostic.com Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.