Job Information
Ascension Health Case Management Assistant in Milwaukee, Wisconsin
Your future role at a glance
Location: Milwaukee, WI
Facility: Ascension Columbia St. Mary's Hospital
Department/Specialty: Case Management
Schedule: Day Shift | Part Time | Weekends
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive
Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more
Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.
How you’ll make an impact in this role
Champion Patient Transitions: Expedite the discharge process by ensuring all clinical documentation is seamlessly transmitted, reducing wait times and helping patients move to the next stage of their recovery faster.
Bridge the Communication Gap: Act as the vital link between clinical teams, admissions, and insurance payers to ensure everyone is aligned on the patient’s status and care plan.
Secure Care Access: Manage the authorization process for ancillary services and handle denial reporting to ensure patients receive the specialized treatments they need without administrative delay.
Empower Patient Choice: Facilitate and document all external referrals with a focus on honoring patient preferences, ensuring they transition to facilities that best meet their personal and medical needs.
Coordinate Safe Transfers: Partner closely with Case Management to arrange secure patient transport and transfers, maintaining constant communication to ensure no detail is missed during the hand-off.
What minimum requirements you’ll need
Provide various services supporting case management process.
Obtain and records authorizations for ancillary services and denial reporting.
Facilitate, identify and document all referrals, along with patient choice, to appropriate facilities or agencies.
Expedite discharges by transmitting appropriate documentation to providers for acceptance of patient. Document all interactions with payers and communicate status with appropriate staff.
Communicate status with case management staff and arranges for patient transfer. Function as a keypoint of contact between case management staff, admissions and payers.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.