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JOB REQUIREMENTS: Genesis10 is currently seeking a Business Analyst for a 9+ month contract position with a Major Financial Services Company located in Milwaukee, WI. Pay rate: \$60.00 per hour This role supports the day-to-day execution of the People Content Optimization for AI program by translating strategy into actionable discovery, analysis, and delivery. The Associate Director operates as a hands-on practitioner in information architecture, taxonomy, and content modeling, responsible for assessing the current state of People content and organizing it into clear, governed, and AI-ready knowledge structures. This role focuses on shaping how People content is structured, labeled, related, and surfaced across platforms, ensuring that information hierarchy, metadata, and semantic relationships support findability, comprehension, reuse, and AI-powered retrieval. Responsibilities: Support discovery workshops, interviews, and research focused on information architecture, taxonomy alignment, and content modeling Produce core artifacts including content inventories and audits, taxonomy and metadata gap analyses, information hierarchy and navigation models, and discovery and synthesis reports Partner with Content Strategy, Digital Experience, Data, EE&T, and Enablement Architecture teams to align content structure with platform capabilities Help operationalize content standards for naming, classification, tagging, and reuse Support adoption of shared terminology, controlled vocabularies, and governance models across AI PMO initiatives Track milestones, risks, and dependencies in partnership with the Project Manager Escalate insights, tradeoffs, and recommendations to the Director to support architectural and prioritization decisions Requirements: 7-9 years of experience in information architecture, content strategy, knowledge management, digital experience, or HR technology roles Demonstrated experience designing or evaluating information hierarchies and navigation models, taxonomies, controlled vocabularies, metadata frameworks, and content classification and governance at scale Working knowledge of ontology concepts, semantic relationships, and how structured content supports AI retrieval, search, and assistants Familiarity with enterprise content ecosystems (e.g., Workday Help, ServiceNow HRSD, portals/intranets) Ability to translate research and analysis into clear structural models and standards, not just documentation Strong facilitation, synthesis, and stakeholder communication skills Information Architecture & Hierarchy Design Taxonomy & Controlled Vocabulary Design Ontology & Semantic Relationship Modeling Metadata Strategy & Content Modeling Desired skills: Retrieval Augmented Generation (RAG 1.0, 2.0) Best Practices Copilot AI Agent Creation & Content Knowledge Centers Advanced Understanding of the O365... For full info follow application link. Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/12AAD6D973F1421C