Job Information
Members First Credit Union Float Member Service Representative I/Travelling Teller in Midland, Michigan
Position Type: Full-Time Work Environment: On-site Location: Blue Grass -- Mt. Pleasant, MI 48858, USA (+ additional branch locations)
Position: Float Member Service Representative I
Employment Status: Grade 4 / Non-Exempt
Reports to: Float Branch Leader
Position Overview {#position-overview section-id="196ebjz" data-start="488" end="510"}
Would you find joy driving to different branches across Mid-Michigan to support their teams? Are you passionate about helping members find products and services that support their financial needs? Members First Credit Union is seeking a service-oriented Float Member Service Representative I/Teller. If you enjoy providing excellent member service in multiple branch environments and supporting our members' financial well-being, apply today and join our team!
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!
The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You will do this by living out our core values in every service contact to both internal and external members.
Essential Duties {#essential-duties section-id="cj52u9" data-start="1566" end="1587"}
"We empower people in their journey of wellbeing"
Receive and process member transactions including cash and check processes, deposits, transfers, and loan payments
Assist members with account maintenance and changes
Collaborate with branch staff to cross-sell and increase member share of wallet
Ensure security and compliance procedures are followed in all transactions
Work at various credit union branches within the designated service area, adapting to each branch's needs
Ensure consistency in service quality and adherence to policies across all branches
Maintain accurate transaction records and follow-through with member requests
Adapt communication style