Job Information
Lafrance Hospitality Join Our Team - Front Desk Supervisor - Holiday Inn Express, Middletown, RI in Middletown, Rhode Island
Join our team as our new Front Desk Supervisor at the Holiday Inn Express in Middletown, RI!
At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship.
The Front Desk Supervisor (FDS) is responsible for the success of the front desk, ensuring outstanding guest satisfaction. The FDS assists in all areas of the hotel to achieve and maintain Holiday Inn Express, and Lafrance Hospitality standards.
Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
Pay: $19 Per Hour
Schedule: Available both AM & PM shifts, FULL TIME
Responsibilities:
Works to achieve a friendly atmosphere for fellow associates and hotel guests
Displays exemplary performance as an example for the staff to emulate
Performs training and revenue management strategies with the staff
Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
Produces accurate financial reports on time
Ensures that policy and procedure are followed and administered consistently
Understands local health and safety codes
Is knowledgeable about all brand standards
Maintains a positive, cooperative work environment between personnel and management
Keywords: customer service, receptionist, administrative, front desk, hotel front desk, front desk agent
Requirements
- Minimum 1-2 years hotel front desk experience required *
Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees
Comfortable with hotel computer reservation systems
Ability to teach adult learners
Available to work a flexible schedule ( Nights & weekends )
Full Time Benefits; Health, Dental & Vision Ins, PTO, 401k Matching
Parental Leave
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training