Job Information
Centennial Bank Branch Manager III in Miami, Florida
The Branch Manager III is responsible for the administration and professionally daily operation of one or more full-service branch offices. The Branch Manager III promotes bank products and services that support overall company goals. This position is responsible for generally $60 million or more in combined deposits and for specific market dynamics.
Responsibilities:
- Partner with management to coordinate and attain branch, region and company objectives.
- Coach and lead a support team of retail staff.
- Comply with all company policies and procedures.
- Must have the ability and knowledge to backup all retail positions within the branch.
- Ensures all retail or branch operational functions are performed accurately and timely.
- May originate, process and close various consumer and small business loan products.
- Responsible for maintaining and developing business for the branch.
- Participate in civic and community organizations as needed.
- Complete regular monthly branch audits.
- Ensures all security procedures are strictly followed.
- Mitigate monetary losses by utilizing good judgement and sound decision making skills in managing the daily operations of the branch(es).
- Conducts regular staff meetings to keep staff informed.
- Complete annual performance review in a timely manner and disciplinary action as needed.
- Maintain a safe and professional business environment. Ensure all equipment is in good working order.
- Participate in regular SWOT analysis for competitive advantage.
- Lift coin bags up to 50lbs.
- Review, evaluate, and determine payment decisions within established limits per company policies and standards.
- Make hiring and termination staffing decisions/recommendations.
- Provide wire verification/approvals up to established limits.
- Provide cashier's check approvals within established limits, and discretionary placement of regulation cashier's check holds.
- Approve fee refunds/waivers within established regional guidelines.
- Seek out opportunities to interact with customers and make customer service a top priority in the branch. This includes researching and resolving customer questions and concerns.
- The ability to work in a constant state of alertness and in a safe manner.
- Completes required BSA/AML training and other compliance training as assigned.
- Perform any other related duties as required or assigned.
Qualifications and Skills Required:
- Knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 5 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.
Communication Skills:
- Ability to write reports, business correspondence, and policy/procedure manuals;
- Ability to professionally present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
Critical Thinking Skills
- Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
Software Skills Required:
- Intermediate: 10-Key, Spreadsheet, Word Processing/Typing
- Basic: Presentation/PowerPoint
Working Conditions
- Somewhat disagreeable working conditions.
- Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasi nal pushing, carrying, or lifting.
Environmental Conditions:The noise level in the work environment is usually moderate.
Physical Activities:
- Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
- While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl;
- The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision.
Required proficiencies:
- Customer focus and ability to build customer relationships.
- Ability to work as a team.
- Must seek out opportunities to interact with customers and make customer service a top priority in the branch.
- Must enjoy the challenge of selling and closing a sale.
- Must be able to set and communicate goals for sales and service, and plan activities to achieve those goals.
- Must take ownership and responsibility for the success of the branch.