Job Information
Cognizant Java Support Engineer in MexicoCy,CD-Plaza Polanco, Mexico
Job Summary
We are looking for a Java L2 Support Engineer to provide application support for business critical Java-based applications. The role involves incident management root cause analysis and close coordination with L3 and development teams to ensure high system availability and performance.
Responsibilities
Technical Skills (Must Have)
Strong experience in Java / J2EE
Experience supporting Spring / Spring Boot applications
Hands-on with SQL (Oracle / MySQL / PostgreSQL)
Experience with Linux/Unix commands
Knowledge of application servers (Tomcat WebLogic WebSphere)
Familiarity with log analysis tools (Splunk ELK AppDynamics etc.)
Experience in Incident Problem and Change Management
Good to Have
Exposure to Microservices architecture
Experience with CI/CD tools (Jenkins Git Maven)
Knowledge of REST APIs and troubleshooting integrations
ITIL certification
Experience working with global stakeholders
Soft Skills
Strong analytical and troubleshooting skills
Good communication skills (English mandatory Spanish preferred)
Ability to work in rotational shifts
Team player with a proactive attitude
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.