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Cognizant Cloud Solution Architect in MexicoCy,CD-Plaza Polanco, Mexico

We’re hiring!

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as Cloud Solution Architect

The Cloud Solution Architect for Microsoft 365 Health will partner with customers to improve the health performance and adoption of Microsoft 365 environments. This role combines deep technical expertise across Microsoft 365 Apps network connectivity and tenant health with strong skills to optimize configurations and drive usage growth.

Responsibilities

The architect will proactively assess tenant health network readiness and application performance identify risks and misconfigurations while deliver actionable recommendations aligned with Microsoft best practices. In addition the role emphasizes driving usage insights through usage analytics governance strategies and end user enablement to ensure customers realize the full value of Microsoft 365.

Key responsibilities

· Assess Microsoft 365 tenant health across apps services and network connectivity.

· Evaluate M365 Apps performance (Office Teams Outlook) and optimize configurations for reliability and user experience.

· Review network readiness for Microsoft 365 workloads including bandwidth latency and connectivity best practices.

· Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.

· Provide guidance on governance compliance and operational processes to strengthen platform health.

· Deliver professional customer facing documentation summarizing health assessments usage insights and recommended next steps.

Required Qualifications

· Minimum 8+ years of hands on experience with Microsoft 365 administration and optimization

· Microsoft 365 Apps (Office Teams Outlook)

· Experience managing and optimizing Microsoft Teams for enterprise environments

· Knowledge of M365 workloads (SharePoint Online Exchange Online OneDrive for Business)

· Network connectivity for cloud services

· Microsoft Endpoint Manager and device health

· Familiarity with Microsoft Secure Score compliance manager and tenant health dashboards.

· Strong ability to interpret usage analytics and design adoption strategies.

· Understanding of Microsoft 365 health service incidents and operational monitoring

· Proven experience troubleshooting Microsoft 365 services and analyzing complex tenant and security configurations

· Experience in business continuity planning incident response coordination and process maturity assessments.

· Excellent communication and documentation skills for technical and executive audiences.

· Background in technical consulting or assessment based delivery engagements.

· Preferred qualifications

· Experience with network performance tuning for Microsoft 365 workloads.

· Copilot for M365 Copilot Chat Copilot Agent

· Familiarity with Entra ID architecture and identity security best practices including Conditional Access MFA and privileged access.

· Familiarity with compliance frameworks such as ISO 22301 NIST SP 800 34 or SOC 2 Type II in the context of operational resilience.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

Igualdad de Empleo y Política de Acción Afirmativa:

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.

At Cognizant we believe than our culture make us stronger!

Join us now!

#BeCognizant #IntuitionEngineered

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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