Job Information
COLUMBUS MCKINNON CORP Associate Engineer Electrical in MENOMONEE FALLS, Wisconsin
JOB REQUIREMENTS: Job Summary/Overview The Associate Engineer, Electrical (Aftermarket department) is a customer-focused technical expert responsible for ensuring peak performance and reliability of Magnetek products and systems. This role provides technical guidance, product knowledge, and troubleshooting support for a broad range of industrial applications, including drives, controls, radios, and brake systems. The position is designed as an entry-level engineering role with a career path into advanced engineering positions. Essential Duties and Responsibilities Provide technical support for Magnetek products, including drives, controls, radios, and brake systems, via phone, email, and occasional on-site visits. Serve as a technical liaison between customers and internal teams (engineering, sales, service, and development) to resolve product issues and improve system performance. Accurately process and manage customer repair orders, RMAs, and service documentation in accordance with company procedures. Communicate clearly with customers regarding repair findings, system status, and any delays or issues. Stay current with industry standards, motor control technologies, and troubleshooting practices. Maintain compliance with safety regulations and uphold high standards of workplace organization and cleanliness. Participate in scheduled on-call rotations with additional compensation, as needed. Travel to customer sites to support/advise customer technicians in troubleshooting when required. Knowledge, Skills, Competencies, and Abilities Customer Focus Technical Aptitude Collaboration & Teamwork Continuous Improvement Mindset Strong verbal and written communication skills Ability to analyze technical issues and propose effective solutions Familiarity with Microsoft Office and willingness to learn diagnostic software and ERP systems Required Qualifications Bachelor\'s Degree in Engineering (Electrical preferred); or equivalent combinations of education and experience may be considered Internship or co-op experience in electrical or industrial engineering preferred Exposure to industrial automation, material handling, or related systems preferred Knowledge of Magnetek products or similar industrial control systems preferred EOE/AA Minority/Female/Disability/Veteran ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CEA0F80C88054D83