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Northwell Health Senior Manager, Enterprise Communications in Melville, New York

Req Number 184710

Job Description

Manages on-site and remote Communications support including diagnosing, configuring, documenting complex problems and responding to issues at assigned site(s). Works towards system improvement, efficiency, and standardization. Leads and guides lower level network staff, as necessary.

Job Responsibility

  • Hands-on administration experience with Microsoft Teams Rooms, Zoom Rooms, and Webex, including portal management, policy configuration, and platform governance

  • Deep understanding of AV over IP protocols (Dante, AES67, NDI) and control system ecosystems (Crestron, Extron, Biamp)

  • Healthcare IT experience, particularly in clinical AV environments such as telemedicine, simulation labs, OR video, or command centers

  • Experience managing enterprise wide collaboration device fleets at scale (thousands of endpoints)

  • Demonstrated success developing multi-year technology roadmaps with associated capital planning and TCO analysis

  • Track record of leading platform migrations or large scale AV standardization rollouts across a multi-site environment

  • Experience building and operating an AV-as-a-Service or managed services model

  • Manufacturer specific certifications from Crestron, Biamp, Extron or Shure

  • AVIXA CTS certification (CTS-D or CTS-I a plus)

  • PMP, ITIL, or similar operational framework certifications

Job Qualification

  • Bachelor's Degree required, or equivalent combination of education and related experience.

  • 6-10 years of relevant experience and 5-7 years of leadership / management experience, required.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $112800.00-$197200.00/year

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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