Job Information
Sunrise Credit Services, Inc. Entry Level Debt Collectors - F/T-P/T in Melville, New York
We are SUNRISE! Sunrise Credit Services, Inc. to be exact. Family owned and operated on Long Island for 50 years! We are known in the collections industry for our Reputation, Reliability & Results. We are looking for employees who can negotiate on the phone. The position is calling customers who are past due, our job is to collect the money! No experience necessary. We will train you how to negotiate and handle collections calls; during our 4-week new hire training program. We are proud to say that our team is rated in the top ten percent of third-party collections agencies in the U.S. We work hard on the phones, and we have an amazingly diverse staff, who really come together to make things happen!! We've been recognized for our people-first culture: Top Work Places 2024 Culture Excellence Award Long Island Top Workplaces 2024 First Annual Helen Keller Services "Access-Ability" Award Winner 2021 Winner Best Company to Work 2024
The Position Your responsibilities would include handling incoming and/or outgoing customer calls, processing payments and resolving customer concerns by phone. Paid Training $18.00/hour in office. Hybrid schedule begins after in office probationary period. Pay differential for employees who handle Spanish calls Training is part time. Full time positions are available after 30 days. Salaries start at 34,000/year plus incentives, and bonuses. Weekly Pay Competitive benefits packages, including medical/dental/vision/401K Flexible Schedule Options Growth & Advancement opportunities available Our Company Hours are Monday to Friday 8am to 9pm Saturdays we are open from 8am to 4pm. Choose from morning shifts, evening shifts, and shifts on Saturdays. We also offer split shifts that allow you to break up your workday - work half your shift in the morning & work the rest of your hours at night!
Qualifications Strong customer service skills Basic understanding of accounts receivable and financial concepts Excellent phone etiquette and communication abilities Ability to negotiate and analyze accounts effectively Proficient in math and financial software No prior experience required; willingness to learn is essential Job Types: Full-time, Part-time, Internship Pay: $18.00 - $19.00 per hour Expected hours: No less than 20 per week
Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Parental leave Referral program Travel reimbursement Vision insurance