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Job Description

The Manager of Workforce Management and Productivity is responsible for developing and executing strategic workforce planning and labor productivity initiatives across the IL/IN Region of Trinity Health, including Loyola Medicine and Saint Joseph Health System. This role partners closely with nursing and clinical leadership to establish department-specific productivity goals, monitor performance, and drive continuous improvement in labor efficiency. The ideal candidate will leverage tools such as UKG Dimensions Healthcare Analytics, Tableau, and internal benchmarking systems to ensure accurate tracking of volumes and productive hours, appropriate targets, and performance to goal. This individual will also lead training, reporting, and performance review sessions, and collaborate with Trinity Health’s national workforce management team to enhance reporting strategies and productivity outcomes.

KEY RESPONSIBILITIES:

· Partner with facility, division, nursing, clinical, and finance leaders to identify labor productivity improvement opportunities

· Develop and implement labor productivity targets aligned with Trinity Health service line standards

· Monitor daily and weekly productivity metrics using UKG Dimensions Healthcare Analytics and Tableau dashboards

· Lead monthly, quarterly, and annual workforce planning and productivity review sessions

· Deliver training to frontline leaders on productivity tools, data interpretation, and performance management

· Provide monthly KPIs and quarterly scorecards to leadership

· Support cost savings target setting and tracking with Regional Director of Finance Operations and hospital VPs of Finance

· Collaborate with Trinity Health’s national workforce management team on reporting strategies and productivity outcomes

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3+ years of experience in workforce management, productivity analysis, or healthcare operations

• Experience working in a matrixed healthcare organization

• Proficiency with labor management systems (UKG Dimensions, Kronos, or similar)

• Strong ability to partner with clinical, nursing, and finance leadership

• Bachelor’s degree in a relevant field

MOST IMPORTANT: 3+ years of experience in Labor productivity management in healthcare industry **can't even be close or in another industry • Master’s degree (MBA, MHA, Accounting, Finance, or related)

• 3+ years in a leadership or management role

• Strong background in healthcare operations and clinical collaboration

• Experience delivering training and leading performance review sessions

• Tableau or advanced analytics/reporting experience

• Experience with Vizient for benchmarking