Job Information
Dairy Farmers of America Business Support Specialist in Medina, Ohio
Job Description
General Purpose:
Under general supervision, perform a variety of business support activities for the location being supported, typically of an administrative nature. Duties may include preparing, editing, or distributing correspondence; tracking, filing, collecting, summarizing, or organizing information; performing data entry and processing of information; running or producing reports; assisting with basic accounting or bookkeeping activities; assisting with records retention; and completing special projects. Respond to the needs of internal and/or external customer requests or questions. May provide backup support to other administrative positions.
Job Duties and Responsibilities:
Assist department and/or office staff, performing any combination of clerical duties including answering phones, filing, sorting, receiving, classifying, reconciling and summarizing documents and information; welcome or direct visitors
Serve as a contact for customers. Review customer requests for service and take action to serve their needs in a manner that meets or exceeds their expectations in a cordial and efficient manner
Assist or perform basic accounting or bookkeeping activities including processing POS transactions
Track, file, collect, summarize, or organize information
Maintain various records, spreadsheets, logs, etc.
Compile and generate regular and special reports using established formats and procedures
Use software applications including LIMS and SAP and other standard office equipment to complete work activities
Maintain close liaison with laboratory leadership team and technicians. Keep current on analytical processes to facilitate smooth working relationships between customer and laboratory staff
Respond to requests on the supply order line and maintain sample label printing database.
Serve as a backup on Environmental Protection Agency entries and notify customers of results
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Requirements
Education and Experience
High school diploma or equivalent
One to three years’ office, administrative, or related experience
Knowledge, Skills and Abilities
Strong knowledge and skill with Microsoft Office Suite and company computer systems
Able to work with accuracy and attention to detail
Able to work independently and as part of a team
Able to promote a team environment
Able to communicate clearly and effectively, both verbally and in writing
Able to interact positively and work effectively with others (interpersonal skills)
Able to anticipate and recommend needed changes
Able to take initiative in performing job and seek increased responsibilities
Able to multi-task and problem solve
Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
Able to perform tasks and duties without constant supervision
Must be able to read, write and speak English
An Equal Opportunity Employer including Disabled/Veterans
Pay Range $21 / hr