OneMain Financial Jobs

Job Description Job Title: Lead, Operational Performance Analyst Posting Start Date: 3/4/26 Job Description: Primary Role The Lead, Operational Performance Analyst is responsible for helping drive operational performance in their State(s), developing performance metrics that can be cascaded from the enterprise-levels of the Service Company to States to local Districts to measure operational performance accurately and reliably, with the ability to consolidate and communicate information at different enterprise-levels. Key Accountabilities Monitor and partner with state management to drive state and local operational performance. Support state and local standard and ad hoc reporting and analysis. Develop performance metrics that can be cascaded from the enterprise-levels of the Service Company to States, to local Districts to measure business performance accurately and reliably with the ability to consolidate information at different enterprise-levels. Partner and liaise with internal colleagues and functions to collect performance metric data required for accurate and timely reporting. Publish and present reports at different enterprise-levels that contain performance metric results to provide Service Company, State, and local District leadership with visibility into business performance. Analyze performance metrics to gain insight into key drivers of business performance at the Service Company, State, and local District enterprise-levels. Coordinate a portfolio of business performance improvement efforts amongst Service Company, State and local District leaders. Benchmark performance metrics to gain a sense for business performance relative to enterprise peers and overall industry standards. Forecast performance metrics to estimate future business performance at the enterprise-levels of the Service Company, to States, to local Districts. Develop performance metric goals and targets at the enterprise-levels of the Service Company, State, and local Districts. Engage and consult on enterprise projects and initiatives in which Business Performance is identified as a stakeholder. Knowledge/Skills Sound knowledge of utility/business processes. Working knowledge of new technology and current trends in water quality, water treatment, developer services and other related water resource management disciplines. Thorough understanding of, and abil To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjMwMzAyLjEwODY1QGFtd2F0ZXJjb21wLmFwbGl0cmFrLmNvbQ