Job Information
GE HealthCare Service Sales Specialist in Mascot, Australia
Job Description Summary
We are looking for a Service Sales Specialist to join a friendly + hard-working team to help drive division growth through service contract renewals, new service opportunities, and strong customer relationships. This role combines sales, customer engagement, and contract coordination within the healthcare sector.
Job Description
Key Responsibilities
Sales & Customer Growth
Drive service sales including contract renewals, warranty conversions, and win-back opportunities
Promote GE HealthCare service solutions and growth initiatives
Build strong, long-term customer relationships within the assigned territory
Work with equipment sales teams on tenders, pricing, and service quotations
Identify new opportunities and share market insights to support sales strategy
Contracts & Administration
Prepare and manage Maintenance Service Agreements, including proposals and amendments
Coordinate contract setup, activation, and internal handover
Support contract negotiations in collaboration with legal and service teams
Ensure billing, entitlement, and contract details are accurate and compliant
Customer & Internal Support
Own customer and internal enquiries related to contracts, invoicing, and entitlements
Provide clear, professional communication to resolve issues efficiently
Support customer reporting and performance reviews as required
CRM, Compliance & Teamwork
Maintain accurate CRM data, sales funnel tracking, and forecasting
Ensure contracts and processes comply with quality, legal, and regulatory standards
Collaborate closely with internal teams to ensure seamless service delivery
Qualifications & Experience
At least 2 years’ experience in sales, telesales, or customer-facing commercial roles
Experience in healthcare, technical, or B2B environments preferred
Strong customer focus with excellent communication and negotiation skills
Comfortable using CRM systems and Microsoft Office tools
Highly organised with strong attention to detail
What You’ll Bring
A proactive, self-driven mindset
Ability to simplify complex information for customers
Strong collaboration and relationship-building skills
Effective time management in a fast-paced environment
What's In It For You?
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Flexible working options and flexible hours
Competitive salary package
5 weeks leave (ask about "take 5")
Generous leave & family policies
Long term career opportunities (locally and globally)
Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!
Additional Information
Relocation Assistance Provided: No