Job Information
Insight Global Business Analyst in Maryland Heights, Missouri
Job Description
A large telecom provider is looking for a Business Analyst to join their growing team. The group supports 14 main applications that are broken down into four main groups. This role will focus on one of those four groups, which supports a few applications technicians use for addressing outages.
Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
5+ years of Business Analysis experience in an enterprise environment, focused on application / software development projects and projects
Experience using Jira or similar tracking tool
Experience gathering requirements, creating process flows, UI mockups, etc.
Technical aptitude - understanding concepts around databases, APIs, cloud, etc.
Excellent communication skills and executive presentation experience
Ability to work four days a week on site in Maryland Heights, MO Telecom experience