Job Information
IBM Production Engineer - DBPE Markham in Markham, Ontario
Introduction
At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.
Your role and responsibilities
As a database production engineer , you will build, operate, and maintain distributed data systems to help leading enterprises manage their complex data needs. You work on automation, monitoring, alerting, enhancement and bug fixes to ensure an amazing experience for our developers and enterprises.
What will you do:
Ensure reliability, scalability, security and maintainability of the systems you own
Respond to customer escalations and automated alerts, from the initial triaging all the way to resolution
Participate in blameless post-mortem analyses to make sure we learn from our mistakes
Perform manual operational tasks (toil)
Develop automations to reduce toil
Improve monitoring and alerting to reduce the time to detection of incidents
Working with the following technologies:
Kubernetes, Helm, ArgoCD, Terraform
Nosql databases (cassandra)
Java, Python, Go
AWS, GCP, Azure
Prometheus, Grafana and Splunk ecosystem
Required technical and professional expertise
Practical experience in at least one programming language (e.g. Java, Python)
Strong analytical thinking, especially when triaging (unknown) issues
Ability to express your thoughts in an easy-to-understand written form
Ability to learn and adapt quickly
Familiarity with software engineering practices (version control, refactoring, automated testing, CI/CD, observability)
Familiarity with distributed systems design fundamentals and software architecture
Familiarity with computer science and operating systems fundamentals (e.g. program execution, memory management, networking)
Preferred technical and professional experience
Bonus points for database fundamentals (more bonus points for C*)
Bonus points for experience with Linux containers and container orchestration (e.g. Kubernetes)
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.