Job Information
TD Bank Learning and Development Designer III in Markham, Ontario
Work Location:
Markham, Ontario, Canada
Hours:
37.5
Line of Business:
Human Resources
Pay Details:
$76,800 - $115,200 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Design high quality, multi-approach blended learning and performance solutions on a variety of learning projects that support business strategic priorities, enable people strategies and impact key business measures.
Job Description
KEY ACCOUNTABILITIES
CUSTOMER
Design/ contribute to the design of learning and development programs, including instructional frameworks, content mapping, prototypes or drafts, narrativescriptsand storyboards in various delivery methods
Demonstrate an understanding of businessobjectivesto enable a blended development approach via design/ development / delivery / maintenance of a wide variety of learning and development solutions,programsand tools
Recommend the most effective blend of instructor–led, hands–on, and web–based learning to be usedin a givensolution
Implement and successfully deliver multiple concurrent projects of varying complexity, ensuring regular updates tracking tools
Ensure learner accessibility and principles of diversity and inclusion in designing a variety of learning solutions,leveragingestablished standards and templates where possible
SHAREHOLDER
Prioritize and manage own workload to meet SLA requirements for service and productivity
Act as a Subject Matter Expert with both practical and technicalexpertisein all areas of instructional design and development for all learning approaches
Deliver effective,plannedand consistent SME and stakeholder engagement and deliverables, including regular and effective SME communications and updates, whether virtual or in person
Ensureprojects and learning solutions meet quality standards and achieve success criteria while managing scope, risks and stakeholder engagement, and problem resolution
Ensure all learning solutions include bothan appropriate evaluation & measurementplan and an agreed maintenance plan to enable both program impact and currency
Provide subject matterexpertisein design, including knowledge of external best practices, emerging trends, and vendors;maintainsbest practices in areas of design; stays current in learning consulting and program evaluation and measurement
Take an enterprise approach to design, development, learning consulting and evaluation;ensurescommon content and learning structures areleveragedconsistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
Protect the interests of the organization –identifyand manage risks, and escalate non-standard,high risktransactions / activities as necessary
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
EMPLOYEE / TEAM
Participatefully as a member of the team, support a positive work environment that promotes service to the business, quality,innovationand teamwork and ensuretimelycommunication of issues/ points of interest
Support the team by continuously enhancing knowledge /expertisein own area andparticipatein knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, relatedtoolsand techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed andup-to-dateabout the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willinglyassistingothers in the completion and performance of work activities;providetraining, coaching and/or guidance asappropriate.
Contribute to a fair,positiveandequitableenvironment that supports a diverse workforce
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
Act as a brand champion for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
Support medium to high complexityprojectsandinitiatives
Expert level professional role requiring in-depth knowledge /expertisein own domain / field of specialty and working knowledge of broader related areas
Handle projects with a medium tohigh riskprofile and medium complexity, which could include maintenance work
Act as a subject matter expert within their own area of specialty or a resource for others
Lead projects of moderate to complex risks and resource requirements; may lead end-to-end processes or functional programs
Use a balance of theoretical and practical methods to set standards and to contribute tonew solutionsand standards against which others will operate
Solve complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
Typically reports to a Manager / Senior Manager
EXPERIENCE & EDUCATION
Undergraduate degree
Post graduate education in Adult Learning & Development preferred
5+ years related experience
Certification in Instructional Technology/Human Performance Technology preferred
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.