Job Information
ManpowerGroup Customer Service Representative in Maplewood, Minnesota
Our client, a leading organization in the logistics and export management industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the export operations team supporting customer order management and logistics coordination. The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently, which will align successfully in the organization.
Job Title: Customer Service Representative
Location: Maplewood, MN, Remote - near Twin Cities is a plus but not mandatory
Pay Range: $21 - $23/hour
Shift: M-F 8am-5pm (Candidate must work CST schedule)
What's the Job?
Manage customer orders and coordinate with export teams to ensure timely processing
Work with logistics and transportation teams to facilitate movement of goods across borders
Prepare and review export documentation to comply with international trade regulations
Utilize enterprise systems such as SAP, Oracle, and Salesforce for order processing and reporting
Provide excellent customer service by addressing inquiries and resolving issues efficiently
What's Needed?
Minimum of 2 years of customer service experience, preferably in logistics or export management
Proficiency in enterprise systems including SAP, Oracle, Salesforce, and Microsoft Office Suite
Strong analytical, problem-solving, and organizational skills
Excellent written and verbal communication abilities
Bachelor’s Degree in Business, Life Sciences, Chemistry, or related field (or extensive relevant experience.
What's in it for me?
Opportunity to work in a dynamic and supportive environment
Remote work flexibility with a focus on work-life balance
Engage in meaningful work supporting international trade operations
Develop skills in logistics, export documentation, and enterprise systems
Be part of a company recognized for diversity and ethical standards
Upon completion of waiting period associates are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.