OneMain Financial Jobs

Working Title: Deaf and Hard of Hearing Specialist

Job Class: Human Services Program Representative 1

Agency: Human Services Dept

• Job ID : 92531

• Location : Rochester, Mankato

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 03/02/2026

• Closing Date : 03/16/2026

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : DHS-Central Office / BHDH DHHS Metro

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : Yes, up to 25%

• Salary Range: $29.25 - $42.94 / hourly; $61,074 - $89,658 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Deaf and Hard of Hearing Specialist will ensure that Minnesotans who are deaf, deafblind and hard of hearing receive the information, support, and coordination needed to access public and private services. Responsibilities include:

• Provide direct assistance to help individuals access and navigate complex systems

• Educate consumers about their rights to accessible services under federal and state laws

• Coordinate services and refer consumers to appropriate providers and organizations

• Identify and address communication barriers to ensure equitable access

• Provide direct assistance, technical assistance, consultation and information and referral services to agencies and service providers to improve access for people who are deaf, deafblind and hard of hearing

• Identify, develop and deliver training for consumers, families, and service providers to increase understanding of communication access, rights and best practices

• Develop partnerships to improve accessibility and service delivery across the South region

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.

2 years professional experience serving deaf, deafblind and hard of hearing communities. Experience must include the following:

• Advanced American Sign Language skills

• Knowledge and experience in understanding various communication needs and accommodations for people who are deaf, deafblind, hard of hearing, late-deafened or who have combined hearing and vision loss

• Experience providing direct assistance, coordinating services, and identifying appropriate resources to consumers who are deaf, deafblind, hard of hearing or who have combined hearing and vision loss

• Experience providing professional level training to consumers and service providers

• Experience providing consultation and technical assistance to agencies, providers, and partners

• Familiarity with assistive technology including assistive listening devices, real-time captioning, and other communication access technologies

Bachelor’s degree in Human Services, Audiology, Deaf Education or related field may substitute for 1 year of professional experience OR Master’s degree in Human Services, Audiology, Deaf Education or related field may substitute for 2 years of experience

Preferred Qualifications

• Knowledge of federal and state accessibility statutes, regulations/rules and policies

• Competence in relating effectively to many types of individuals within a variety of contexts: professional and technical staff, legal and medical staff, local community and advocacy groups

• Familiarity with diverse populations within the communities of people who are deaf, deafblind, hard of hearing or who have combined hearing and vision loss, including but not limited to people of color, immigrants and refugees, Native Americans, LGBTQ, and other populations

• Variety of experiences working effectively with others from different backgrounds and/or cultures

• Excellent communication and written skills

• Broad computer literacy skills and experience utilizing customer relationship management data systems such as Agile Apps

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.