Job Information
RELX INC Billing Specialist in Manila, Philippines
Supports various administrative tasks to ensure the smooth functioning of all activities
within the assigned business unit inclusive of customer revenue realization through
invoicing, reporting, supporting month-end activities, participating in ad hoc reporting and
special projects as needed.
Responsibility:
- Acquire general knowledge of different pay models and oversee the entire billing process
for those models.
Data entry in multiple platforms: Salesforce, SharePoint, Oracle, Excel,
Data management, including tracking, reconciliation, and reporting related to deliverables.
Communication with internal stakeholders including Sales, Operations, Finance & Customer Support. External stakeholders include faculty & students.
Utilize multiple platforms to complete and document package changes, conduct reconciliations, extract data and research issues.
Qualifications:
Bachelor’s degree in any field
At least 1-2 years BPO/shared service or relevant experience
Prior billing/customer service experience (both phone/email support).
General understanding of business principles/practices
Proficient in Microsoft Office suite
Good communication skill
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.