Job Information
Publicis Groupe Account Supervisor in Manila, Philippines
Company description
Job Title: Account Supervisor
Agency: Publicis JimenezBasic
Location: The Enterprise Center, Makati
Reports To: Associate Account Director/Account Director
About Publicis JimenezBasic
Publicis JimenezBasic is part of the globally renowned Publicis Groupe, a leading creative and digital transformation agency. We partner with the world's biggest and local iconic brands to create breakthrough campaigns, blending creativity, data, media, and technology. Our team thrives on bold ideas, deep strategic thinking, and seamless execution to deliver work that makes an impact.
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Overview
Ab out the Role
As an Account Supervisor , you will play a pivotal role in managing client relationships and ensuring the successful execution of campaigns. You will lead day-to-day client interactions, act as a trusted point of contact, and support strategic planning while driving projects across teams with accountability and precision.
This role combines hands-on project leadership, mentorship of junior staff, and contributions to strategic account growth. You are expected to bring market insight, operational excellence, and strong communication skills to both clients and internal teams.
Responsibilities
Key Responsibilities
Strategic Focus & Impact
Provides input based on brand knowledge to support strategy execution.
Supports campaigns and account strategies while gradually influencing outcomes.
Identifiesopportunities to improve processes and project workflows.
Client Relationship Management
Leads day-to-day client interactions, serving as a trusted point of contact for clients and internal teams.
Ensuresclient satisfaction by addressing needs proactively and managing expectations.
Prepares and presents client updates, reports, and strategic recommendations.
Campaign & Data Management
Drives project execution through strong interdepartmental collaboration and clear accountability.
Ensureprojects are delivered on time, within scope, and aligned with clientobjectives.
Maintainsaccuratedocumentation, progress tracking, and performance reporting to support transparency and continuous improvement.
Team Leadership & Culture
Mentors and guides junior staff to foster development and accountability.
Supports a collaborative, high-performingteamculture and encourages knowledge sharing.
Financial Oversight
Tracks project budgets and timelines, ensuring financial accuracy.
Manages financial status reporting for projects and supports P&L considerations.
New Business Development
Supports planning for account growth, client renewals, and potential upselling opportunities.
Contributes to proposals and strategic initiatives to expand client relationships.
Knowledge & Expertise
Possesses extensive knowledge in own discipline and basic understanding of related disciplines.
Appliesexpertiseto improve campaign execution and streamline internal processes.
Soft Skills
Build trust and strong relationships with teams and clients.
Collaborates effectively across departments anddemonstratesproactive problem-solving.
Market & Industry Expertise
Applies market and competitor knowledge to enhance campaign execution.
Advises teams on trends, best practices, and insights relevant to client accounts.
Data & Technology Expertise
Skilled in tracking campaigns, analyzing data, and producing actionable reports.
Leverages tools and platforms to improve workflow efficiency and decision-making.
Agency Role & Influence
Supports internal operations and contributes to workflow and team efficiency.
Collaborates across teams tomaintainsmooth execution of campaigns and projects.
Qualifications
Qualifications & Experience
4–6 years of experience in account management or related roles in advertising, marketing, or communications.
Proven ability to manage client relationships and lead projects across teams.
Strong organizational, financial, and communication skills.
Able to mentor junior staff and contribute to team development.
Solid understanding of brands, marketing trends, and the advertising industry.
Additional information
Why Join Publicis JimenezBasic ?
Be part of a world-class Publicis Groupe agency with a legacy of award-winning creative and strategic solutions.
Work with top-tier global and iconic local brands, with opportunities to drive impactful marketing campaigns.
Thrive in a collaborative and dynamic work environment where ideas, innovation, and talent are valued.
Access career growth opportunities across the Publicis Groupe network both locally and internationally