Job Information
The Equinox Golf Resort & Spa Resort Security in MANCHESTER, Vermont
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1354068
About Us
The Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New Englands most scenic destinations.
Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18-hole golf course, full-service spa, multiple dining outlets, and extensive meeting and wedding space.
As a four-season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year-round, providing team members with dynamic, well-rounded hospitality experience. For candidates who value teamwork, elevated service standards, and professional growth within a destination resort environment, The Equinox also offers the added benefit of working in the vibrant yet close-knit community of Manchester a town known for its outdoor recreation, scenic beauty, and exceptional quality of life.
The Equinox Resort & Spa is newly managed by EOS Hospitality. Visit us online atwww.equinoxresort.comandwww.eoshospitality.comfor more information about the amazing ways were making a difference.
Job Summary
- Be cordial with and greet guests as interaction occurs. Direct guests to proper areas and assist with hospitality.
- Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
- Follow safety procedures to ensure a safe working environment for guests and associates.
- Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
- Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees. Assist Rooms Department with noise complaints, wellness checks, key security concerns, and other causes for concern.
- Lead any and all video camera review and compliance in retention.
- Aid, or seek aid for individuals who are in danger of physical harm or in need of medical attention. Be thoroughly trained in basic first aid response.
- Assure the security of guest and employee information both in written reports and in general business operations.
- Complete all Daily Activity and Incident Reports.
- Help ensure compliance with Liquor Laws. Assist Food and Beverage team with de-escalation and management of intoxicated guests when needed.
- Assist in developing and presenting security related programs.
- Review and edit written records produced by Security Officers. Communicate shift details to Manager and Front Office daily.
- Coordinate with local fire and police departments as needed.
- Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues. Respond as lead contact in emergency situations.
- Maintain safe, clean, and organized work spaces.
- Use safe work practices daily. Report any unsafe areas to Director of Rooms immediately.
- Work effectively with other personnel in a positive, professional manner. Work with professionalism and high standards of guest services and quality of work.
- Assist Rooms Director and General Manager with additional assigned tasks and projects.
We are proud to offer competitive wellness options and perks for both our Part Time and Full Time employees:
Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status emp oyees
EOS Family Matters Program of 3+ months fully paid parental leave for new parents
Retirement savings option of 401k with employer match of up to 4% for all employees
Complementary \$25K in Life insurance and \$1K/mo. in long-term disability coverage for full-time employees
Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Company-funded Employee Assistance Program for life challenges and mental health resources
Additional Health & Wellness benefits including prescription and gym membership discounts
Competitive wages with ongoing market analysis
Annual performance evaluations with eligible compensation adjustments
EOS Employee/Immediate Family Lodging Rates as low as \$59 per night
EOS Friends and Family Lodging Discounts
EOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locations during travel
Discounted lodging rates from New England Inn & Resort Association partners
Pathways for growth and professional development including structured training and EOS Educational Reimbursement Program
Internal referral bonus programs up to \$500 per referral
Incentive opportunities for