Job Information
University of Vermont Health Patient Access Representative - Oncology Per Diem in Malone, New York
Patient Access Representative - Oncology Per Diem
Job Details
Job Ref:
R0085400
Category:
Administration
Employment Type:
Per Diem
Health Care Partner:
Alice Hyde Medical Center
Location:
23 Fourth St, Malone, NY 12953
Department:
AHMC - Medical Practice Operations
Job Type:
Regular
Primary Shift:
Day
Hours:
-
Hours per Week:
0
Weekend Needs:
As Scheduled
Pay Rate:
$18.57 - $28.83 per hour
Job Description:
Under the direction of the Practice Supervisor, the Patient Access Team Representative (PATR) will interview and collect patient demographic, and record it into the practice's EMR information system. The PATR is also responsible for distributing required patient information in a confidential manner, scheduling the appropriate tests, follow up appointments, monitoring provider schedules, answering telephones and documentation in the EMR, ordering inventory and communicating with ancillary and clinical departments when necessary. The PATR will manage all referrals to specialty practices and obtain prior authorizations from insurance companies. PATR will work with insurance companies to maintain a working knowledge of changing insurance requirements; and update patient insurance info as verified.
Education/Skills Required:
High School Graduate or GED required.
Ability to read, write in English and successful completion of a CVPH medical terminology exam required.
Associates Degree in Business or Healthcare preferred.
Minimum of two years customer service experience or receptionist work experience required.
Ability to accurately type 30 words per minute required.
Experience with answering phones, taking and routing messages.
Experience successfully using Group Management, GE Centricity EMR, EPaces, Soarian Scheduling, and EPIC preferred.