Job Information
SoftwareONE Public Sector Account Manager in Makati, Philippines
Why SoftwareOne?
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Do you enjoy building long‑term client relationships and creating meaningful business impact?Are you motivated by helping customers achieve value through the right technology solutions?
Do you have a method for identifying expansion opportunities within established client relationships?
At SoftwareOne, we help organizations unlock the full potential of technology. As an Account Manager, you will join a collaborative sales team focused on driving customer success, growth, and long‑term partnerships across our existing client base.
The Role
As an Account Manager, you are responsible for managing and growing relationships with existing customers. You will own the customer experience, execute account strategies, and identify opportunities to expand solutions and services that deliver real business value.
What You’ll Be Doing
Act as the primary point of contact for assigned customer accounts and build trusted relationships
Own the end‑to‑end customer experience, ensuring satisfaction and retention
Understand customer needs and recommend relevant SoftwareOne solutions
Drive renewals, upsell, cross‑sell, and new opportunity identification within existing accounts
Coordinate with internal teams to ensure timely and successful delivery of solutions
Track, forecast, and manage account performance, KPIs, and financials using CRM tools
What we need to see from you
Bachelor’s degree or equivalent practical experience
Experience in sales or account management, preferably in a technology or services environment
Strong relationship‑building and customer‑focused mindset
Ability to manage multiple priorities with attention to detail
Commercial awareness with basic financial and forecasting understanding
Comfortable using CRM and digital sales platforms
Job Function
Sales
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.