Job Information
Manulife Senior Technical Program Manager in Makati City, Philippines
We are seeking an experienced and motivated Software Technical Program Manager who can learn with agility in order to develop, continuously evolve test automation scripts, support quality and reliability initiatives in a dynamic and fast paced environment.
Position Responsibilities:
Manages programs, from strategy creation to execution to delivery to completion while monitoring and reporting their status to the program stakeholders and all involved parties throughout the program's lifecycle.
Ensures progress against important milestones where consistent and coordinated implementation is required.
Maintains a perspective on impact of change.
Develops patterns and documentation to ensure ongoing maintenance of technical and regulatory solutions.
Collaborates with Subject Matter Experts across various topics to understand implications on the organization’s technology strategy.
Oversees programs with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
Translates requirements for multi-disciplinary, complex programs into technical specifications applicable across a broad range of projects.
Identifies stakeholders and their roles, keeping them updated on the progress of the project, addressing their concerns, seeking, and implementing their feedback.
Evaluates and defines existing technology standards to ensure compliance with program-level requirements.
Works with partner teams to redesign process flows when necessary.
Tracks emerging technology and policy trends that might affect operations.
Required Qualifications:
A background of 5–10 years performing test automation alongside manual coding work.
3 to 5 years of experience leading and managing teams.
Excellent organizational skills
Ability to guide multiple initiatives across multiple teams
Responds well to ambiguity and works efficiently to clarify situations and outcomes
Able to translate and understanding of the current and future technical stack roadmaps.
Able to understand global compliance and architectural constraints
Preferred Qualifications:
Experience in Performance Testing
Experience with ServiceNow (SNOW) or managing change processes within the ServiceNow platform.
Experience leveraging GitHub Actions to automate development and deployment processes
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Modalidades de Trabajo
Híbrido