OneMain Financial Jobs

We are seeking a dynamic and experienced Senior Technical Program Manager to join a strong, dedicated team to lead high-visibility projects at the forefront of Group Benefits. This role involves driving the development and maintenance of a suite of APIs that underpin our user-facing digital assets. The ideal candidate will have a strong technical background, excellent leadership skills, and a passion for driving innovation and excellence as the team transforms our applications and ways of working to deliver reliable experiences to our Member and Sponsor customers.

Position Responsibilities:

Leadership and Team Management:

• Lead, mentor, and develop software engineers working on API frameworks and Cloud technologies (GraphQL,Java,AzureKubernetes)

• Foster a collaborative and engaging team environment through effective communication and team-building activities.

• Identify and address skill gaps by providing training, mentorship, and opportunities for professional development to ensure ongoing skill enhancement and career growth.

• Support the on-call team, providing leadership and acting as the primary point of contact for critical issues to ensure timely and effective resolution.

• Foster a culture of innovation, collaboration, and continuous improvement within the team.

Engineering Management:

• Ensure alignment to industry practices, coding standards, and design patterns to maintain high-quality code.

• Be responsible for the entire software development lifecycle, including planning, design, development, testing, deployment, and maintenance.

• Drive test automation, deployment, and release strategies to improve the quality and speed to market.

• Conduct regular security audits to identify and mitigate potential security risks.

• Collaborate with security teams to address vulnerabilities raised through penetration testing and ensure ongoing security improvements.

• Drive contribution process and governance for an inner-source development model.

Project Management:

• Facilitate agile ceremonies such as quarterly planning, sprint planning, daily stand-ups, and retrospectives.

• Assess and prioritize work, impact, and alignment with organizational goals.

• Efficiently allocate resources and assign tasks to team members, ensuring optimal use of skills and expertise.

• Supervise and report on project progress, identifying and addressing any issues or risks.

• Ensure progress against important targets where consistent and coordinated implementation is required.

Incident Management:

• Lead the incident management process, including identification, prioritization, and resolution of production issues.

• Coordinate and connect with relevant collaborators during incident resolution, ensuring timely updates and transparency.

• Be responsible for investigations into root cause analysis for major incidents and drive corrective actions to prevent recurrence.

Technical Guidance:

• Lead the team to deliver on non-functional requirements and acquire necessary approvals on documentation (architecture, risk approvals, support handovers).

• Lead disaster recovery activities to ensure the organization can quickly recover from any unexpected events and maintain business continuity.

• Direct the management and enhancement of observability tools and platforms, ensuring they deliver actionable insights and facilitate proactive incident management.

• Lead performance tuning initiatives by analyzing system performance metrics and logs to identify potential bottlenecks, performance issues, and areas for improvement, driving optimal system efficiency and reliability.

Required Qualifications:

• At least 5-7 years of experience in .Net Core

• Proven experience in leading and developing a team of engineers.

• Understanding of API frameworks and experience in building modern business critical API applications.

• Strong understanding of security processes and experience in implementing security features.

• Excellent problem-solving skills and attention to detail.

• Strong communication and collaboration skills.

• Proven track record of successfully delivering applications from concept to deployment.

• Experience working in a Scaled agile development environment.

• Ability to manage numerous projects and priorities in a fast-paced environment.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .

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