Job Information
Manulife Director, People Partner in Makati City, Philippines
The People Director for MITDC Philippines is responsible for shaping and executing a forward-looking talent strategy that supports the organization’s digital, operational, and cultural transformation, specifically in the areas of succession planning, talent management, change management, organizational and performance management, employee engagement, training and development, and compensation.
Responsibilities
People Leadership
Develop and deliver People strategy aligned with MITDC’s growth and digital transformation.
Serve as advisor to MITDC leadership on organizational effectiveness, culture building, leadership development, and workforce transformation.
Lead People operations and advisory support across all MITDC functions, ensuring a consistent, tech-forward employee experience.
Tech & Digital Talent Leadership
Shape workforce plans for engineering, technology, and digital roles, leveraging understanding of tech talent markets.
Partner with talent acquisition and workforce planning to build competitive pipelines for niche and emerging tech skills.
Transformation & Change Management
Partner with cross function teams enable potential large-scale change initiatives (i.e.) digital adoption, Agile ways of working, and capability uplifts.
Partner with Global and Region teams to shape the culture for agile, tech-centered ways of working, in alignment with Asia Delivery Center practices.
Enterprise Collaboration
Represent MITDC in global and regional People forums, contributing to enterprise-wide People strategy.
Partner with global COEs (Talent, Total Rewards, HR Tech, Employee Relations) to harmonize processes and elevate service standards.
Data-driven & Digital People Excellence
Use people analytics, available people technology, and AI-enabled insights to shape talent strategy, workforce planning, and business recommendations.
Partner and enable modernization and optimization of people processes for scale, cost efficiency, and digital maturity.
Compliance & Governance
- Ensure full compliance with all labor, governance, and regulatory requirements while aligning with global standards and risk frameworks.
Required Qualifications:
- Successful People Partner will be able to manage groups within complex matrix structure that involves regional and global reporting lines. Other elements to include (but not limited to):\
Knowing the Business
Strong understanding of technology delivery center operations, shared services economics, and digital workforce dynamics.
Ability to translate business strategy into actionable People strategies.
Enterprise Leadership & Influence
Proven ability to influence across a matrix, shape multi-year change, and build trust with global leaders.
Ability to integrate diverse teams, cultures, and work models during consolidation or transformation.
Future of Work Mindset
- Knowledge and growth mindset to delve deep in people technologies, automation impacts, skills-based workforce planning, and data-driven decision-making.
Executing with Excellence
Exposure and experienced with navigating integration, mergers, and operational consolidations.
Sets challenging objectives and is focused on achieving results that are aligned with the organization’s vision.
Pursues excellence in planning and delivering sustainable results
Owns problems through to resolution, makes timely decisions applies analytic/systematic reasoning to positively impact team results, organizational performance, and the customer experience.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Modalidades de Trabajo
Híbrido