Job Information
MAGNA WATER DISTRICT Cash Receipting Clerk – Customer Service in MAGNA, Utah
* Updated: March 2026*
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Title: Cash Receipting Clerk -- Customer Service
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Reports to: Accountant
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Classification/Department: Cash Receipting Clerk/Administration
Labor Category: Union, Non-exempt
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*Wage: * $21.462-29.809 per hour expected/depending on experience
Job Summary:
Responsible for office clerical duties, consisting of, but not limited to answering customer calls, customer walk-ins and drive-up, taking utility payments, and setting up new customer accounts, and final customer accounts. Balances daily deposits, counts cash received, submits check deposits to the bank daily and prepares cash deposit slips for the bank daily. Work closely with Customer Service Coordinator/ Accounts Payable Clerk, Accountant, District Controller and complete other tasks as assigned.
Essential Duties and Responsibilities:
+-----------------------+-----------------------+-----------------------+ | * * | | | | | | | | Description | | % Of | | | | | | | | Time | +-----------------------+-----------------------+-----------------------+ | 1. | Customer Service: | | | | Answering customer | | | | calls, customer | 75 | | | walk-ins, and | | | | customer drive-up | | | | window. Taking | | | | utility payments, | | | | setting up new | | | | customer accounts, | | | | final customer | | | | accounts. Completing | | | | requests for final | | | | assessments for the | | | | property. Update | | | | accounts in Yoppify. | | | | Create invoices and | | | | check to refund | | | | utility customer | | | | overpayments of final | | | | accounts. Record | | | | customers returning | | | | mail; investigate and | | | | correct, if possible, | | | | any CASS rejected | | | | addresses after | | | | monthly billing. | | | | Receives Notices of | | | | Bankruptcy- record on | | | | customer accounts and | | | | split account to pre | | | | and post-bankruptcy | | | | dates -- send out | | | | bankruptcy deposit | | | | letter. | | +-----------------------+-----------------------+-----------------------+ | 2. | Deposit/Cash | | | | Receipting: Balances | | | | daily deposit, runs | 13 | | | payment register and | | | | receipt register. | | | | Counts cash received | | | | from prior day, | | | | balances cash | | | | received to payment | | | | register, imports all | | | | online payments via | | | | Xpress bill pay, | | | | balances import | | | | payments and totals | | | | to payment register. | | | | Scans all incoming | | | | checks via mail, drop | | | | box, over the | | | | counter, balances | | | | total checks with | | | | payment register, | | | | submits the check | | | | deposit to bank | | | | daily, and prepares | | | | deposit slip for bank | | | | cash deposit daily. | | | | Petty cash custodian- | | | | recording receipts, | | | | regular | | | | reconciliation, and | | | | replenishment. | | +-----------------------+-----------------------+-----------------------+ | 3. | Collections on past | 5 | | | due accounts | | | | | | | | a. Create service | | | | orders to shut | | | | off/turn on | | | | | | | | b. Negotiate payment | | | | arrangements with | | | | customers when needed | | | | or allowed. | | +-----------------------+-----------------------+-----------------------+ | 4. | Responsible for | 5 | | | billing accuracy and | | | | any other updates to | | | | Utility B | | | | illings accounts | | | | beginnin