Job Information
EXACT SCIENCES CORPORATION Product Support Scientist in MADISON, Wisconsin
JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you\'re working to help others. Position Overview The Product Support Scientist plays a key role in providing technical expertise to the Value Stream Product Support team within Operations. This position leverages scientific methodologies to troubleshoot and resolve product related issues, including Out-of-Specifications (OOS), Non-Conforming Material Reports (NCMRs), and failure investigations. By driving root cause analysis, corrective actions, and continuous improvement initiatives, the Product Support Scientist helps ensure product quality and operational excellence. This role is located in Madison, WI and is onsite 5 days/week. Essential Duties include but are not limited to the following: Partner cross-functionally to support and lead troubleshooting of OOSs, NCMRs, and CAPAs through root cause analysis, experimental design, data analysis, and reporting. Support and lead investigations of complex assays, equipment, materials and processes. Analyze and trend historical data using statistical process control techniques to inform decision-making and process optimization. Support material evaluations and sourcing decisions. Program, operate, and troubleshoot complex instrumentation (e.g., micro plate readers, real-time PCR instruments, liquid handling automation, and next-generation sequencers). Author and review protocols, procedures, test methods, and technical reports. Support characterization of assay and formulation variability using MSA and DOE principles. Assist in the training and transfer of processes and/or procedures as part of corrective action implementation. Communicate complex findings clearly to both technical and non-technical audiences. Expectations Deliver on commitments and support timeline adherence. Collaborate effectively across teams and functions. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company\'s Quality Management System policies and procedures. Ability to lift up to 50 pounds occasionally. Comfortable working at a lab bench or on a computer for... For full info follow application link. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company\'s affirmative action program are available to any applicant or employee for inspection upon request. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1776BB382D5B4AB7