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GovCIO IT Automation Engineer in Madison, Wisconsin

Overview

GovCIO is currently hiring for a remote IT Automation Engineer to support the US Courts.

Responsibilities

The IT Automation Engineer will support the NOC by designing, developing, and maintaining automation capabilities that streamline operational activities, enhance monitoring, and improve the quality and consistency of service delivery. This role requires familiarity with network, security, and application environments, as well as experience with Splunk and other automation technologies.

Operational Automation and Workflow Optimization

  • Identify, assess, and prioritize opportunities to automate repetitive, high‑volume, or error‑prone tasks within the NOC and SOC

  • Develop automation workflows that streamline ticket triage, event enrichment, alert correlation, escalation routing, and routine operational tasks

  • Implement automation that supports continuous monitoring, proactive anomaly detection, and real‑time visibility across network, security, and application environments

  • Build automated quality assurance checks, configuration validations, and compliance verifications to reduce operational risk

Design and Development of Automation Solutions

  • Research, design, and implement automation technologies for the NIOO‑OMD, including scripting, orchestration, and integration solutions

  • Create and maintain automation pipelines that connect data inputs, controllers, and outputs using technologies such as machine learning, robotic process automation (RPA), and event‑driven orchestration

  • Develop and maintain SOAR playbooks that automate investigation, enrichment, and response actions for network and security events

  • Integrate automation with enterprise tools, including Splunk, Splunk Enterprise Security, network monitoring platforms, ticketing systems, and cloud services

Monitoring, Reporting, and Analytics

  • Enhance reporting and alerting capabilities by automating data collection, dashboard updates, and KPI tracking for NOC and SOC operations

  • Build dashboards and automated reports that provide visibility into network performance, security posture, application health, and operational workload

  • Use Splunk and related analytics tools to develop automated insights, anomaly detection logic, and operational intelligence workflows

Cross‑Functional Collaboration and Integration

  • Work closely with network engineers, security analysts, application teams, and cloud engineers to ensure automation solutions integrate cleanly with existing processes and platforms

  • Collaborate with SOC teams to align automation with detection, response, and incident management workflows

  • Partner with NIOO-OMD leadership to ensure automation supports business and operational goals, improves service delivery, and enhances team efficiency

Tooling Expertise and Platform Integration

  • Apply familiarity with network, security, and application technologies to design automation that reflects operational realities.

  • Leverage Splunk, Splunk ES, and automation tools to build event-driven workflows, correlation logic, and automated remediation actions

  • Utilize APIs, scripting languages (Python, PowerShell, Bash), and orchestration frameworks to integrate automation across diverse systems

  • Maintain awareness of emerging automation technologies and evaluate their applicability to NOC/SOC operations

Documentation, Governance, and Continuous Improvement

  • Document automation workflows, runbooks, integration points, and operational procedures to ensure maintainability and knowledge transfer

  • Establish governance practices for automation, including version control, testing, validation, and change management

  • Continuously evaluate automation performance, identify improvement opportunities, and refine workflows to increase reliability and operational value

  • Provide training and guidance to NOC/SOC personnel on automation tools and processes

Qualifications

  • Bachelor's with 8+ years of IT Automation engineering experience (or commensurate experience)

  • Clearance Required: Ability to maintain a Public Trust clearance

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

  • During the Interview Process

  • Virtual video interview conducted via video with the hiring manager and/or team

  • Camera must be on

  • A valid photo ID must be presented during each interview

  • During the Hiring Process

  • Enhanced Biometrics ID verification screening

  • Background check, to include:

  • Criminal history (past 7 years)

  • Verification of your highest level of education

  • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

  • Employee Assistance Program (EAP)

  • Corporate Discounts

  • Learning & Development platform, to include certification preparation content

  • Training, Education and Certification Assistance*

  • Referral Bonus Program

  • Internal Mobility Program

  • Pet Insurance

  • Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $94,150.00 - USD $150,000.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/7750/it-automation-engineer/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473)

Location US-Remote

ID 2026-7750

Category Information Technology

Position Type Full-Time

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