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JOB REQUIREMENTS: Number of Openings: 1 Job Title: Field Service Engineer - LC & LCMS Occupational Category: Please choose the most appropriate choice based on the Job Title and Description. Duties and Responsibilties of Job: Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com. Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work. As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying your communication skills, creativity, and can-do attitude is essential. The ability to help solve customer problems and a commitment to delivering the highest levels of customer service will build customer success. Your Role: You will be responsible for supporting our customers with on-site installation, implementation, maintenance, and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems. * Installs and optimizes hardware/software/network products and configurations at customer sites * Diagnoses and resolves product performance problems * Performs maintenance and repairs * Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance * Proactively responds to potential equipment issues to prevent unplanned interruption of customers\' business * Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software * Train other field engineers and customers in the solutions Job Requirement: Meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. These requirements vary by customer/vendor and may include, but are not limited to: post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Your consent to participate in customer-requested screening is required for this position. Qualifications * Bachelor\'s, Master\'s, or other university-level degrees in related science fields -- e.g., chemistry, analytical chemistry, biochemistry, biotechnology, or similar are highly preferred; may consider applicants with an equivalent combination of education, training, and experience. * 4+ years of experience working with analytical instrumentation, ideally including repair, maintenance, and/or troubleshooting. * Experience or expertise with Chromatography (LC ) and Mass Spec (LCMS). * Ability to solve high-impact problems related to product availability; typically, system/ solution-focused. * Excellent verbal and written communication skills. * Strong customer relationship-building skills are essential. * This position requires daily travel within the assigned territory and is expected to involve frequent visits to customer sites. Travel requirements may vary by territory and are expected to be up to 75%. * A valid driver\'s license is required for this position. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will b To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQxODA3Ljg3NzBAYWdpbGVudHRlY2hub2xvZ2llc2NvbXAuYXBsaXRyYWsuY29t ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQxODA3Ljg3NzBAYWdpbGVudHRlY2hub2xvZ2llc2NvbXAuYXBsaXRyYWsuY29t