Job Information
U W CREDIT UNION Consumer Direct Mortgage Loan Officer in MADISON, Wisconsin
JOB REQUIREMENTS: Consumer Direct Mortgage Loan Officer ID 2026-6011 Location : City Madison Category Mortgage FTE 1.0 Schedule Normal business hours, some weekends Salary Grade 7 Min USD \$25.46/Yr. Mid USD \$28.03/Yr. Overview At UW Credit Union, we believe in the power of homeownership to transform lives and strengthen communities. Our Mortgage Team is excited to be hiring a Consumer Direct Mortgage Loan Officer in the Madison market-join us in making a lasting impact! The Consumer Direct Mortgage Loan Officer originates incoming consumer direct web mortgage applications by collecting, analyzing member provided information, determining appropriate mortgage products, advising member of product advantages, initiating loan processing, and providing excellent member service while ensuring compliance with all regulatory and company policies and procedures. Why work for UW Credit Union? Join one of Wisconsin\'s premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine\'s Best Places to Work, Wisconsin State Journal\'s Top Workplaces, and Milwaukee Journal Sentinel\'s Top Workplaces to receive: 21.5 days of annual time off (accrued per pay period) 2 weeks paid caregiver leave 2.5 weeks paid new child parental leave 2 days paid volunteer time 10 paid holidays (including your birthday!) 401k company match of up to 5%, plus approximately 4% discretionary match Variable bonus reward Competitive Medical, Dental, and Vision plans, including domestic partner eligibility Employee Assistance Program And more! Responsibilities Originate and fund Consumer Direct mortgage Loans Educate member of the various mortgage products available and provide them with the solution that best fits their goals and objectives. This includes our suite of Rapid Refinance products, WHEDA, FHA, VA and Down Payment Assistance Loans. Answer and assist members who contact the Mortgage Talk Desk (ACD) with answers to their questions and/or to originate their loan via phone while meeting ACD schedule adherence expections. Actively work leads as directed by MLSM (e.g., member submitted app Trigger Leads, leads submitted by UWCU staff, Blend Unsubmitted, Refi, etc.). Provide a high touch digital and in person service experience to members by establishing . milestone meetings or check ins and document clearly what was discussed, who is responsible and established timeline to complete. Effectively manage pipeline to assure all loans (pre-approvals to in process applications) are beingworked and pipeline is kept up to date to show an accurate picture of book of business while meeting service level expecations. Monitor application fall out and document reason loan cancels, purge applications... For full info follow application link. UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0F0409B9F49C4184