OneMain Financial Jobs

JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you\'re working to help others. Position Overview The Customer Care Specialist, Billing provides world class service to potential patients and patients with the goal to assist with insurance, coverage, and payment options associated with Cologuard. This position supports a flexible work from home model where employees can choose to work onsite at 1 EL or at home. We are hiring for two shifts: Monday-Friday, 10:30 AM - 7:00 PM CT and 1:30 PM - 10:00 PM CT. Essential Duties Include, but are not limited to, the following: Assist with insurance eligibility details required for kit shipment and patient billing requirements. Interact with providers, patients, and payors to answer questions around claim denials, billing statements, Explanation of Benefits (EOB), and/or payment options. Educate and assist on inquiries associated with Medicaid, Medicare, and private insurance companies Navigate supplemental payor websites to determine eligibility. Collect payment, establish payment plans, assist with Financial Assistance requests, and refunds as appropriate. Interact with patients, providers, and clients for all aspects of billing through phone, e-mail, or other channels to support incoming calls and place outbound calls. Quality-focused with a high attention to detail and accurate documentation. Provide customers with product and service information and route contacts to the appropriate resources. Stay current with relevant guidelines and policies to maintain compliance with all company procedures and guidelines; including, but not limited to HIPAA, Quality Policies, and the Code of Business Conduct and Ethics. Perform all job duties according to contact center policies and procedures. Communicate and act in a professional manner in all interactions with employees of Exact Sciences, patients, providers, and clients. Demonstrate excellent verbal and written English communication skills. Ability to apply knowledge of customer service principles and practices. Ability to work in a team environment and adapt to changing workload and circumstances effectively; ability to respond to... For full info follow application link. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company\'s affirmative action program are available to any applicant or employee for inspection upon request. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B68965F8DDE649F3