OneMain Financial Jobs

Senior-level configuration management support. Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments. Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

We are seeking a motivated and enthusiastic, team member to supports the Cloud Services Office by serving as the Configuration Management (CM) Specialist. The CM team member is responsible for establishing, maintaining, and enforcing configuration management processes across enterprise cloud environments. This role ensures cloud resources are consistently configured, securely managed, and traceable throughout their lifecycle, supporting compliance, operational stability, and controlled change within the Cloud Services Office. The CM Specialist partners closely with Cloud Operations, Engineering, Architecture, Security, and Change Management teams to prevent configuration drift, maintain accurate configuration baselines, and provide auditable configuration data for governance and compliance purposes Primary Responsibilities Establish and maintain configuration management policies, standards, and procedures for cloud platforms and services. Define and manage configuration baselines for cloud infrastructure, platforms, and shared services Identify, document, and maintain Configuration Items (CIs) across cloud environments, including infrastructure, platform services, and tooling. Ensure accurate CI relationships and dependencies are maintained to support impact analysis and troubleshooting. Monitor cloud environments for configuration drift against approved baselines. Support Change Management by validating configuration impacts of proposed changes. Ensure approved changes are accurately reflected in configuration records and baselines. Coordinate remediation activities with Operations and Engineering teams to restore compliance. Maintain configuration documentation and evidence to support FISMA, internal audits, and external assessments. Provide traceability between approved changes, configuration baselines, and deployed cloud resources. Identify gaps in configuration controls and recommend process or tooling improvements. Support the maturation of cloud configuration management capabilities across the organization. Support configuration management tooling, CMDB integrations, and infrastructure-as-code (IaC) practices. Promote automation and standardization to improve configuration accuracy and repeatability. Produce configuration compliance reports, drift metrics, and operational dashboards for leadership and governance forums. Track and report configuration-related risks and remediation status.

Basic Qualifications Bachelors degree Experience supporting configuration management in enterprise IT or cloud environments.

Knowledge of configuration management principles, baselining, and CI lifecycle management.

Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and cloud infrastructure concepts.

Experience working in regulated or compliance-driven environments.

Preferred Qualifications Experience in a Cloud Services Office or enterprise cloud operations organization. Familiarity with FISMA Moderate or High environments. Experience with CMDBs, configuration monitoring tools, and infrastructure-as-code. Understanding of Change Management and ITIL-aligned service management processes. Strong documentation, analysis, and cross-team coordination skills.