Job Information
Bank of America Manager in Madhapur, India
Manager
Gandhinagar, India;Link Road Malad (West), Mumbai; Chennai, India; Madhapur, Hyderabad
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Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Fraud loss outlook team is responsible for deriving insights on the enterprise loss data segmented by various products and doing deep dive on the key drivers that are responsible for gaps between forecast and actual losses.
Job Description*
Experienced analytical professional to join our team as an Analyst. In this role, you will be expected to look through significant quantities of data from various sources to identify and stop fraud.
Responsibilities
The role will be responsible for several key areas:
Develop and maintain centralized reporting in collaboration with Client protection and line of business partners
Develop Enterprise executive dashboards and reporting
Support data management and setup of Enterprise-wide data marts and table views
Conduct analytics to identify business opportunities and recommendations
Presenting reporting results at various forums internal and external to CPSS
Support adhoc reports across the CPSS Enterprise
Support reporting and analytics for Consumer, Non-Consumer, and Billing Dispute products / channels
Work with cross functional project teams to bring the teams to consensus on definitions and metrics
Support setup of infrastructure for centralized repositories and data definitions
Conduct variance analysis and reporting
Gather data from various sources and areas
Review data for completeness and accuracy
Requirements
Education :
- Advanced degree, preferably in Statistics/Mathematics, Applied Sciences, Engineering from a reputed institute
Experience:
- 8+ years of relevant experience using SAS, SQL data analytics
Certifications (If Any): Technical certifications in SAS, SQL preferred
Foundational Skills:
The candidate must have intermediate to advanced knowledge of SAS and SQL.
Excel and other applications to support large data aggregation and management
Advanced data analytics in a big data environment within a risk & fraud function is ideal
Experience in reporting and automation tools
Data and reporting experience and attention to detail
Ability to create trend reports and discuss anomalies with cross functional teams
Ability to present the data and communication skills
Manage, structure, and consolidate large amounts of data (building in validation to ensure accuracy)
Ability to collect, organize and disseminate significant amounts of information with attention to detail and accuracy
Effective multi-tasker, able to manage multiple requests
Desired Skills:
Bachelor’s degree is desired, preferably in a quantitative discipline such as mathematics, statistics, engineering, computer science, finance or business. Post graduate degree is a plus.
Tableau and MicroStrategy experience
Knowledge and prior experience of Fraud and Claims space
Work Timings : 11: 30 AM to 8:30 PM, 12: 30 PM to 9:30 PM
Job Location: Mumbai/ Gift/ Chennai/ Hyderabad
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.