Job Information
IBM Storage Client Solutions Engineer in LOWELL, Massachusetts
Introduction
IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all supported by our growth-minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our clients' needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
The mission of the IBM Storage Solutions Team is to engage with strategic ISV and OEM partners that may advance the IBM Storage strategy to expand the marketability of the portfolio, create short- and long-term alignment of solutions roadmaps, and engage in collaborative GTM. The team will:
• Engage with the entire IBM Storage brand - product managers, engineers, technologists, researchers, marketers, and sellers - and the same with our technology partners worldwide
• Prioritize and lead strategic client engagements with solutions engineering expertise
• Design, build, and operate a world-class strategically-aligned ISV program
Our primary intention is to realize measurable, material, incremental business for the Storage product team accredited to our joint in-market solutions with technology partners.
This group is comprised of technology and business professionals who are intent on bringing to market impactful customer solutions based on the IBM Storage assets of today and the future. It will have influence over our product roadmaps and will evangelize everything we have to offer to our partners, our clients, and the worldwide market broadly.
Your role and responsibilities
The Entry Level Storage Client Solutions Engineer is an early career technical role designed for highly motivated graduates who want to build deep expertise across modern storage, infrastructure, hybrid cloud, and AI driven solutions. This is not a quota-carrying sales role. You will work alongside senior engineers, product leaders, and ecosystem partners to support strategic solution design, technical validation, and scalable client engagement.
You will develop into a trusted technical advisor by learning how IBM Storage solutions power hybrid cloud infrastructure for AI, data intensive AI workloads, next generation applications, and mission critical customer environments. This role is an opportunity to grow into a future solutions engineer capable of driving measurable customer outcomes and contributing to IBM’s broader storage and hybrid cloud strategy.
Roles and Responsibilities
• Support senior engineers in client discovery, requirement analysis, and early technical qualification
• Participate in conversations with clients on emerging technologies and challenging solution opportunities, providing research, demos, or technical collateral
• Conduct lab validation, PoC setups, solution testing, and basic architectural documentation
• Contribute to the creation of repeatable solution assets, including configuration guides, validation briefs, and internal knowledge articles based on the client solutions
• Support integration of successful client solutions into broader solutions roadmaps and GTM assets
• Assist with operational tasks for partner programs, enablement sessions, ecosystem onboarding, and curated demos
• Support analysis of solution adoption, customer/partner activity, and technical enablement metrics
Required technical and professional expertise
• Enterprise storage or SDS fundamentals (IBM Storage, Dell, NetApp, Pure, Ceph, etc.)
• Basics of block, file, object, RAID, snapshots, replication, and performance concepts
• Virtualization platforms (VMware, Hyper V, KVM)
• Containers and orchestration (Kubernetes, OpenShift, Docker fundamentals)
• Basic understanding of cloud platforms (AWS, Azure, GCP)
• Exposure to data pipelines, AI/ML frameworks, or modern analytics platforms is a plus
What Makes You a Great Fit
• A strong desire to learn new technologies deeply and continuously
• Curiosity and willingness to ask questions, experiment, and solve challenging problems
• Collaboration, transparency, and a "help first" mindset with teammates and partners
• Ownership mentality: you follow through, deliver, and care about impact
• A bias for action and resilience—comfortable learning through iteration and failure
• Clear communication skills and the ability to translate technical concepts simply
Preferred technical and professional experience
• Discipline in program managing oneself and others to deliver on objectives
• Openness, transparency, and honesty with oneself and others as it pertains to intentions, objectives, plans, and execution
• A habit of facing and overcoming difficult technical and business challenges, or failing while putting forth one’s best effort, leaning, and forging on
• An innate desire to deeply learn new technologies and customer workloads with a strong understanding of the problems being solved and the business value derived
• A bias for action and results, viewing failure as necessary and educational
• Taking ownership of one’s tasks, contributing actively to projects and objectives, and understanding the impact of one’s performance on the team’s success
• A bias for exercising the principle of charity, interpreting the words and actions of others in the best, strongest, and most rational way possible
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.