Job Information
UKG Sr Compliance Operations Analyst in Lowell, Massachusetts
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
About the Team:
UKG’s Corporate Risk & Compliance team designs and operationalizes programs that help employees do the right thing every day. We are collaborative and forward-thinking, focused on building a culture where compliance supports how we work, innovate, and lead.
About the Role:
This role is a key contributor to UKG’s corporate compliance program and will help scale the program toward public-company readiness. You will drive and coordinate high-impact compliance operations workstreams, execute a DOJ Evaluation of Corporate Compliance Programs (ECCP) aligned gap assessment, and deliver operational improvements across policy, training, monitoring, metrics, and documentation. You’ll partner with Compliance leadership to help modernize our operating model through automation, analytics, and responsible AI-enabled capabilities.
Key Responsibilities
Collaborate with the Corporate Compliance Operations Manager to enhance the operational aspects of UKG’s corporate compliance program, including:
Drive and coordinate the day-to-day execution of a compliance program gap assessment aligned to the DOJ Evaluation of Corporate Compliance Programs (ECCP): support scoping, coordinate evidence collection, schedule and facilitate stakeholder interviews/workshops, document observations, and integrate findings into a draft remediation roadmap (priorities, owners, milestones).
Partner with Legal, Finance, Internal Audit, Security, HR, and business leaders to translate assessment outcomes into practical improvements and to track progress on remediation items; escalate blockers and risks to Compliance leadership.
Manage policy operations and governance (intake, drafting support, review/approvals, version control, publishing, attestations, and communications), ensuring consistent processes and audit-ready documentation.
Draft and update corporate compliance policies and procedures (e.g., Code of Conduct, conflicts of interest, gifts & entertainment, anti-corruption/anti-bribery, third-party due diligence, whistleblower/non-retaliation, records retention) and coordinate stakeholder review; partner with Legal on insider trading and disclosure-related procedures as applicable.
Drive initiatives to increase employee awareness of compliance standards and ethical expectations.
Maintain accurate documentation of compliance program activities, including SOPs, training completion, and policy acknowledgements.
Build and maintain compliance program metrics and KRIs/KPIs; produce dashboards and executive-ready summaries using strong spreadsheet skills and reporting/BI tools (e.g., Power BI/Tableau). Support the corporate records retention program by partnering with departments to ensure adherence to UKG’s records retention policy and schedules.
Provide timely assistance for internal and external audit requirements (e.g., SOC 2, ISO27001).
Drive change management for compliance initiatives: develop communications plans, coordinate enablement activities, capture feedback, and track adoption to improve sustainability of new processes and tools.
Identify automation opportunities and support implementation using tools such as ServiceNow and/or GRC platforms: gather requirements, document user stories, support configuration/testing, and help drive adoption and process standardization.
Use approved AI-enabled tools to accelerate compliance operations
Perform additional duties and projects assigned by management.
About You:
Basic Qualifications
Bachelor's degree in Business, Legal Studies, Risk Management, Compliance, or related field (or equivalent experience).
Minimum of 3 years of progressive experience in corporate compliance, ethics & compliance operations, risk management, or a related governance role.
Demonstrated ability to work independently with minimal guidance to solve moderately complex compliance operations challenges and improve existing processes.
Experience executing a cross-functional assessment or maturity review (e.g., program gap assessment, audit readiness, controls review) and translating findings into actionable recommendations and tracked remediation items.
Working knowledge of key elements of an effective compliance program (policies/procedures, training & communications, confidential reporting, third-party risk, continuous improvement).
Strong organizational and program management skills: managing multiple priorities, dependencies, and timelines; documenting decisions and outcomes clearly.
Excellent written and verbal communication skills, including the ability to create clear, usable materials for varied audiences and to influence without authority.
Strong analytical mindset, comfortable with data, dashboards, and turning metrics into action.
Preferred Qualifications
Relevant certifications (e.g., CCEP, CCEP-I, CRCM, CISA, CISSP, CRISC) preferred.
Experience supporting a DOJ ECCP-aligned assessment (or similar framework-based assessment) and contributing to stakeholder alignment, evidence documentation, and remediation tracking.
Experience in developing and implementing compliance metrics and KPIs.
Knowledge of international compliance regulations and standards.
Experience supporting change management for compliance initiatives (communications plans, enablement, adoption metrics, feedback loops).
Experience supporting implementation and/or administration of compliance tooling (e.g., ServiceNow workflows, GRC platforms, LMS solutions, reporting/BI tools) including requirements gathering, testing, documentation, and user enablement.
Exposure to public company readiness concepts such as Sarbanes-Oxley (SOX) readiness, disclosure controls & procedures, and IPO diligence expectations (not required but strongly valued).
Understanding of audit frameworks (e.g., SSAE 18 SOC 1, AT101 SOC 2 or ISO27001/17/18, NIST) and/or experience supporting regulatory and compliance programs in organizations with global operations.
Experience using AI to accelerate compliance work (e.g., drafting/summarizing) while implementing governance controls: approved-tool use, data/PII restrictions, and human approval before publication or action.
Experience with FedRAMP is a bonus.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $90,900.00 to $130,700.00 USD. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.