Job Information
IBM Ecosystem Technical SME - Data in LOWELL, Massachusetts
Introduction
At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.
Your role and responsibilities
As a Technology Subject Matter Expert (SME), you serve as a deep technical authority and trusted advisor to IBM Business Partners, enabling their success through technical expertise, solution guidance, and strategic advisory support. You contribute to joint growth by influencing technical strategy, shaping solution approaches, and supporting partner enablement aligned to IBM Technology priorities.
The SME role complements partner specialists and sellers by bringing technical depth, architecture guidance, and solution credibility into partner engagements and joint planning.
Required technical and professional expertise
Technical Subject Matter Expertise
Act as a recognized SME for specific IBM Technology offerings, architectures, or solution domains.
Provide expert guidance on solution design, use cases, integration patterns, and best practices for IBM technologies.
Maintain strong technical currency and thought leadership across assigned technology areas.
Trusted Technical Advisor to Partners
Establish credibility and trusted advisor status with Partner technical leaders, architects, and practitioners.
Support partner technical teams in understanding, positioning, and applying IBM Technology within their solutions.
Contribute technical insight to executive‑level discussions as needed to reinforce the value and feasibility of the solution.
Support for Joint Strategic & Business Planning
Provide technical input and validation for joint business and growth plans developed with Partners.
Advise on technical feasibility, differentiation, and scalability of partner offerings built on IBM Technology.
Help identify technical opportunities, gaps, and areas for innovation to accelerate partner growth.
Technical Enablement & Readiness
Support technical enablement planning and execution to ensure Partners are prepared to sell and deliver IBM Technology solutions.
Contribute to enablement activities, including workshops, architecture reviews, technical sessions, and solution briefings.
Collaborate with IBM technical teams to align enablement assets, tooling, and expertise to Partner needs.
Collaboration & Ecosystem Contribution
Work closely with Technology Partner Specialists (PTS, Sellers, and IBM Product Managers to support coordinated partner engagements.
Share best practices, reusable architectures, and technical insights across the ecosystem.
Serve as a technical escalation point for complex partner scenarios when required.
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Preferred technical and professional experience
• Technology Industry Acumen: Experience with the technology industry, including trends, challenges, and key players, to inform joint strategic planning and business growth initiatives. • Business Growth Strategies: Experience in developing and executing business plans, with a focus on driving revenue growth and expanding market share. • IBM Ecosystem Knowledge: Experience working with IBM capabilities and resources, including knowledge of how to bring them together to support Partners' go-to-market success.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.