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Visionworks of America, Inc. Market Production Supervisor in Louisville, Kentucky

A Market Production Supervisor (MPS) is an expert communicator who is responsible for all lab cross-training initiatives. They will conduct the Lab Certification Program and ensure all associates are current and progressing according to guidelines of the program. A successful MPS will:* Have the ability to train Edging competencies and perform lab maintenance and repairs* Share extensive optical knowledge* Cross-train retail associates to edge jobs for patient's own frames* Evaluate and identify potential Market Production Supervisor candidates to be developed further* Partner with spoke store general managers and coach store associates to develop behaviors that ensure glasses are correct the first time* Evaluate and communicate workflow abilities to ensure that turn-around time is communicated to customers and delivered as promised* Assist in recruiting, interviewing and retaining the right talent* Conduct eyeglass dispensing and adjusting for patients* Troubleshoot visual opportunities with patients and coach other associates on troubleshooting* Embrace and promote company culture and code of business conduct* Ensure all stores in their cluster are aware of production capabilities and overall process and commitment possibilitiesFriendly: make others feel comfortable with a kind and caring demeanorEager: meet all lab certifications; passion for developing othersFlexibility: Ability to work a schedule including days, nights, weekends, holidays, special eventsMulti-tasking: Balance job manufacturing while simultaneously solving customer needs.Experience: Two years of experience as a lab technician; one year experience in a supervisory position leading otherReliable: must have access to reliable transportationAgile: frequent standing or walking and the ability to lift up to 20 lbs.Intelligent: High School diploma/GED or equivalent related job experienceFull TimePay range: $17.26 - $22.87VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, r ace, color, r eligion, s ex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.Compensation range for the roles is above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.**Visionworks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, r ace, color, r eligion, s ex, national origin, gender identity, s exual orientation, disability, or protected veteran status.

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