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Centerstone dba Seven Counties Services, Inc Emergency Psychiatric Program Assistant - PRN position in Louisville, Kentucky
Job Description:ESSENTIAL JOB FUNCTIONS*- Performssuch front-desk/reception functions as meeting and greeting patients and visitors, answering multi-lineswitchboard, fielding calls of differing subject matter and routing calls to theappropriate source. Sending and delivering faxes.- Providesresource information to callers (consumers and family members) seeking mental health and substance abuse treatment resources. Fielding calls from outside providers seekinginpatientbed or making a referral to the psychiatric emergency room. Have knowledge of SCS's programs and site locations. Ensure that patients leaving the unit havewritten materials includingdischargepaperwork, prescriptions, appointmentinformationand contact information if crisis arises.- Provideslow level crisis intervention to callers in need.Offering support, arranging for on-site crisis intervention if needed and/or linking to trained crisis counselors.- Completes data entry ofpatient data in electronic informationsystem. Routinely workswith both Seven Counties Services and the University of LouisvilleHospitalelectronic systems entering and retrieving clinical and demographic information.- Performs such medicalrecord-related functions as putting together legal health records; ensuring all required clinical documentation(e. g., clinical evaluations, progress notes, legal hold forms)are present in the legal health record. Processing billing forms and ensuring that all documentation is complete.- Notarizing Mental Inquest Warrants: ensuring completion of documents andthat legalrequirements are met.- Arrangesambulance transport to inpatient facilities.Communication with police departments and mental inquest warrant clerks toassistclinical team in obtaining needed information. Communication with inpatient psychiatric units tofacilitatea seamless transfer of patient care.- Provideslow level monitoring of patients-alertingdoctorand clinical team of potential or elevating agitation, contacting security staff if needed,participatein crisis intervention techniques and responding ifrequired.- Must be proficient at multi-tasking with minimal supervision in anoften-fastpaced environment and being a key player on a multidisciplinary team.EDUCATION- Completion of up to18 months' business school, beyond high school.EXPERIENCE- One-to-two years' experience working inan officesetting and performing various clerical or administrative tasks.- Or, without any formal business school training beyond high school, three-to-four years of such experience.- Experience in a mental health or social services setting preferred.REQUIREMENTS*COMPANY OR PERSONAL VEHICLE USAGE:NoPHYSICAL DEMANDS- Position may occasionally require walking or standing, stooping, or bending.- Occasional exposure to office chemicals or continual use of a video display terminal.- May involve occasional exposure to threat of bodily harm from clients or their families.- May require performing tasks on an unplanned or occasional basis that involve exposure to blood, bodyfluidsor tissue.Time Type:Part timeSeven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to r ace, color, national origin, gender, disability, s exual orientation, marital status, or protected veteran status.