Job Information
UCLA Health Systems Performance Administrator- Patient Access Organization in Los Angeles, California
Description
The Systems Performance Administrator is responsible for the administration, optimization, and performance reporting of key enterprise platforms, including ServiceNow, Salesforce and Qualtrics. This role serves as a critical liaison between operational teams, leadership, and technical partners to ensure workflows, access controls, reporting, and dashboards are aligned with organizational goals. The position emphasizes system governance, performance analytics, continuous improvement, and scalable process design across multiple specialties. Works closely with Director of Capacity Management to coordinate build implementation guidelines.
$45.69- $99.76
Qualifications
Bachelor's Degree in Business, Information Systems, Healthcare Administration and/or equivalent combination of education and experience.
3-5+ years experience administering ServiceNow and/or Salesforce
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.