Job Information
Robert Half Collections Specialist in Los Angeles, California
Description
Accounts Receivable | Collections Specialist
The Accounts Receivable Collections Specialist is responsible for collecting outstanding accounts receivable balances from the existing client base and managing all aspects of collections. This role provides customer service by resolving billing issues and working to reduce accounts receivable delinquency.
Responsibilities:
Maintain assigned accounts and collaborate with collections team members in a team-oriented environment.
Conduct daily client outreach via phone and email, ensuring an organized schedule of assigned accounts.
Process and apply payments, perform reconciliations of customer accounts, and complete necessary research.
Analyze various account types and contracts to develop a thorough understanding of invoicing practices.
Prepare and present reports for monthly internal meetings as needed.
Communicate clearly and follow up promptly with internal teams regarding account adjustments, terminations, and disputes in line with company procedures.
Collaborate with leadership on accounts requiring escalation beyond the accounts receivable team’s typical efforts.
Perform additional tasks and duties as needed to support the accounts receivable department.
Requirements:
Bachelor’s degree in Accounting or a related business field preferred.
High-volume collections experience required; accounts receivable experience
Experience with Salesforce and NetSuite is preferred but not required.
Proficiency with Microsoft Office Suite, especially Excel and Word.
Excellent oral and written communication skills.
Strong reading comprehension skills.
Professional phone demeanor and a customer-focused approach.
High attention to detail, with strong organization and time management abilities.
Proactive, self-motivated, and detail-oriented team player.
Requirements Collections - Commercial, Collections - Consumer, Credit - Collections, Collection Processes, Billing Collection
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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