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Overview VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it's basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. What We Provide Attractive referral bonus opportunitiesGenerous paid time off (PTO), starting at 20 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programsPre-tax flexible spending accounts (FSAs) for healthcare and dependent careGenerous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancementInternal mobility, CEU credits, and advancement opportunitiesInterdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Applies mutually shared and lived experiences navigating the systems of care as a caregiver. Serves as a role model, advocate, and mentor for children and familiesAssists with obtaining and maintaining clients' entitlements, including Medicaid, Public Assistance, SSI as well as assisting with problems related to housing or utilitiesInterviews clients and significant others, when appropriate, in order to obtain personal histories and to understand the social and emotional factors related to the client's mental health problemsParticipates in frequent active engagement with families to engage them in receiving services and assists in empowering them to take the steps necessary to maximize their quality of lifeDevelops inventory of resources that will meet the clients' needs as identified in the assessment processAdvocates for and assists clients in utilizing adjunctive community resources. Arranges transportation and accompanies clients to appropriate facilities/agencies, as necessaryProvides linkage, coordination with, referral to and follow-up with other service providers. Monitors appointments medical facilities, social service agencies or other providers of concrete servicesCollaborates with interdisciplinary team members to discuss care needs and identify solutions to support clients/consumers/membersAttends planning meetings with service providers to coordinate service plansInitiates written (including clinical and progress notes) and verbal communications, and ensures that all patient record keeping is in compliance with agency, state, city and federal requirementsParticipates in agency and community programs and education, as requestedParticipates in interdisciplinary team meetings, case conferences, staff meetings, quality assurance meetings, and supervision meetings as requiredQualifications Licenses and Certifications:Valid driver's license (i.e., license matching state of residence) requiredCredentialed family peer advocate preferred Education:Bachelor's Degree in social work, health and human services or a rela