Job Information
Cognizant Business Analyst – Energy & Utilities in London,UK, United Kingdom
Role Overview
We are looking for a Business Analyst who can work independently on initiatives within the Energy & Utilities sector. The role involves leading requirements activities, engaging directly with stakeholders, and supporting delivery across digital, operational, and regulatory transformation programmes.
You will play a key role in translating business needs into clear, actionable requirements across customer, asset, market, and enterprise platforms.
Key Responsibilities
Business Analysis & Requirements
Lead end‑to‑end requirements gathering across business and technology teams.
Produce detailed business requirements, functional specifications, user stories, and acceptance criteria.
Perform gap analysis across current‑state and future‑state processes. Process Mapping & Optimisation
Map and analyse Energy & Utilities processes (e.g., customer onboarding, billing, metering, outage management, asset maintenance).
Identify process inefficiencies, control gaps, and regulatory risks.
Support design of future‑state processes aligned to transformation goals.
Energy & Utilities Domain Expertise
Apply knowledge of UK energy and utilities frameworks, including retail operations, networks, renewables, and regulatory obligations.
Support compliance with industry regulations, market rules, and data standards.
Data, Systems & Delivery
Work with data teams on reporting, MI, and operational insights.
Collaborate with product, engineering, and vendor teams on system changes.
Support UAT planning, execution, and defect triage.
Stakeholder Management
Facilitate workshops and working sessions with business SMEs and leadership.
Act as a bridge between business users and technical teams.
Provide clear status updates, risks, and recommendations.
Required Skills & Experience
Essential
3–7 years’ Business Analysis experience.
Experience working independently with senior stakeholders.
Strong skills in requirements documentation, process modelling, and analysis.
Experience in Energy & Utilities or other regulated industries.
Preferred
Experience with Agile delivery (Scrum/Kanban).
Familiarity with core utilities systems (billing, CRM, asset or work management).
Professional BA certification (CBAP, Agile BA) desirable.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.